SFILEN Program Manager

Position Summary:

This position manages the 11-agency San Francisco Immigrant Legal and Education Network (SFILEN) at both the programmatic and administrative levels, ensuring a unified vision and approach to network services and campaigns. The Program Manager administers SFILEN grants and contracts, including deliverables, compliance, reporting, invoicing, and budget monitoring, while coordinating partners and logistics for network-wide events and meetings. The role partners closely with the SFRRN Program Manager and supervises the SFILEN & SFRRN Program Coordinator.

About Chinese for Affirmative Action (CAA)

CAA was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. CAA advocates for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice.

About SF Immigrant Legal and Education Network (SFILEN)

The San Francisco Immigrant Legal and Education Network (SFILEN), a 20 year old trailblazing network, was founded in 2006 to provide free multi-lingual and culturally relevant immigration legal services and community education to San Francisco’s working class, limited-English proficient, immigrant communities. Since its founding the network has paved the way as a successful model for multi-ethnic, multi-lingual, multi-strategy coalition building to advance immigrant rights and immigrant access to legal services.

In 2026, CAA became the lead and fiscal agency to house SFILEN, and the San Francisco Rapid Response Network (SFRRN). As a founding and active member of these networks, CAA is committed to the health and wellbeing of both collaboratives in order that partners may continue to serve immigrant communities with immigration legal services and community education in the face of heightened immigration enforcement and rising xenophobia.

Position Description

Reporting to the Managing Director of Programs, the SFILEN Program Manager manages the 11 agency network at the programmatic and administrative levels ensuring unified vision and approach to SFILEN services and campaigns, managing grants and contracts, driving network-wide events and programming, coordinating administrative and logistical needs for events, funders, and compliance purposes, and provides political leadership on immigrant rights issues. This position works very closely with, and at times shares work with, the San Francisco Rapid Response Program Manager.

Key Responsibilities

Manage SFILEN Contracts and Grants

• Ensure network and partner success in timely implementation and completion of: program activities, deliverables and goals, performance measures, reports, partner agreements including compliance requirements, and other funder requirements across all SFILEN related funding sources.

• Manage programming of SFILEN towards demonstrable impact, timely completion, and strengthened partnerships.

• Coordinate with AACRE Capacity, and CAA leadership on contract implementation, including execution of contracts, MOUs, compliance, reporting and invoicing, and program development and evaluation.

• Assist with budget planning and development, expense tracking, and budget monitoring on SFILEN related funding.

• Work with SFILEN and SFRRN Program Coordinator to coordinate partners for meetings and to successfully complete monthly invoicing, reporting, and documentation processes.

• Ensure smooth and efficient operations and communications amongst partners.

• Develop and maintain operational systems, tracking tools, reporting processes, program files, and documentation necessary to support effective and efficient network operations.

• Respond to partner inquiries.

Coordinate SFILEN Partners

• Provide political leadership on immigrant rights issues internally within the network, and externally, on behalf of the network.

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Manage and host successful monthly SFILEN meetings, including the following:

• • SFILEN General Network Meetings (Third Wednesday of each month) to share updates, information, and resources, planning towards completion of workplan goals, and move the network through decision making processes.

• SFILEN Executive Committee meetings (Second Thursday of each month) to consider proposals and develop recommendations for the network to consider, set agendas for general meetings, and develop processes for the network.

• SFILEN Legal team meetings (First Monday of each month) to discuss cases, legal trends, creative solutions to legal issues, consider requests of the legal team from partner organizations, and plan legal events.

• SFILEN Outreach team meetings (Second Wednesday of each month) to share and coordinate outreach plans and curriculum, discuss trends and community concerns, plan events, and develop unified community messages regarding complex immigration issues.

For each of these meetings, the SFILEN Program Manager will develop and share an agenda a week in advance of the meeting, facilitate the meeting, and conduct any necessary follow-up for the meeting. Meeting logistics set-up, and reminders may be coordinated with the SFILEN and SFRRN Program Coordinator.

• Manage and host adhoc committees and meetings as needed to advance the work of SFILEN, and when needed, SFRRN.

• If SFILEN meetings also involve SFRRN, the SFILEN Program Manager will lead and manage the meeting with input and coordination with the SFRRN Program Manager.

Lead SFILEN Network-Wide Programming

• Lead planning and ensure successful implementation of SFILEN events such as annual Immigrant Family Day (April), International Migrants Day (December), annual retreat, and adhoc network-wide events and programming such as immigration legal clinics, trainings, and other partner engagement activities.

• Lead planning to ensure successful implementation of SFILEN campaigns such as annual budget advocacy and immigrant rights campaigns.

• In certain instances, where RRN is also involved in SFILEN programming, SFILEN Program Manager will lead and integrate RRN into joint events and campaigns.

External Representation of SFILEN and Coordination with Various Stakeholders

• Participate in regular meetings with the San Francisco Immigrant Legal Defense Collaborative (SFILDC), San Francisco Rapid Response Network (SFRRN), and other coalitions and partners as needed to advance the goals and mission of SFILEN, and in support of the broader movement to ensure access to immigration legal services.

• Prepare for and participate in meetings and share timely and accurate information, including case updates and data reports regarding immigration and immigrant communities in San Francisco with City Stakeholders including the Mayor’s Office, Office of Civic Engagement and Immigrant Affairs, Supervisor offices, and relevant City agencies or employees.

• Represent SFILEN externally to advance the Network’s goals, vision, and mission.

Supervision

• Oversee and supervise the SFILEN & SFRRN Program Coordinator, including assigning and directing work, setting clear expectations, providing guidance and coaching, identifying training needs, offering regular feedback.

• Ensure that supervisory practices align with organizational policies, provide developmental and corrective feedback, and implement AACRE guidelines for progressive discipline, if necessary

• Support team members to meet objectives, encourage skill development, and promote a practice of collaboration and accountability

• Work closely with the SFRRN Program Manager, and manage supervisee’s development plans and conduct regular performance evaluations

• Develop and implement team goals, effective processes for team operations, and resolve complex issues within and across teams.

Fundraising

• Participate in funder meetings as needed.

• Inform and prepare materials for funder meetings and fundraising efforts.

• Support development of funding proposals and budgets, including budget modifications.

External Communication

• When appropriate, share timely and accurate public updates regarding immigration trends, administrative changes, policy updates impacting San Francisco residents, and SFILEN’s positions and responses through formal SFILEN communication platforms, and with the media.

• Create content, manage and maintain SFILEN specific communication platforms, such as the website and social media handles to ensure that timely and accurate information is shared with the public regarding immigration trends, policy updates, and SFILEN work such as statements and informational materials.

Other Duties

• Be a dispatcher on the Rapid Response Hotline, where back up is needed. This includes answering hotline phone calls, triaging emergency immigration situations, completing intake forms, and communicating with various stakeholders to coordinate service referrals. Shifts take place throughout the day, after hours, and overnight, and requires use of a web based platform, and the Signal app.

• Manage vendors and contractors such as translators/interpreters, graphic designers, trainers and other consultants, ensuring they meet project goals and requirements.

• Perform administrative duties as required for position.

• Perform other duties as assigned to support the overall mission of the organization.

• Contribute to a positive work environment in alignment with organizational values.

Required Qualifications

• Strong commitment to the mission and values of CAA and SFILEN, including a commitment to immigrant rights, social justice, equity, and civic engagement, and ability to render organizational values into practice

• Bachelor's degree in related or relevant field, and 2+ years of program management nurturing immigrant rights coalitions, or equivalent combination of education and experience

• Experience with and commitment to advancing the rights of working class, limited-English proficient, immigrant communities of all statuses

• Knowledge of Bay Area organizations serving working class and monolingual immigrant communities of all statuses

• Ability to facilitate consensus building among diverse groups, build and manage systems and processes for collaboration, communication, and decision making

• Proven track record managing external relationships and building meaningful partnerships, community coalitions and/or alliances.

• Strong administrative background, attention to detail, problem-solving, and analytical skills

• Culturally competent and adept at working with low-income, newcomer, and immigrant communities in a social justice context

• Strong commitment to connecting underserved, underresourced communities to services

• Commitment to strengthening the local, state, and national immigrant rights movement

• Experience with immigrant rights campaigns

• Experience with social media tools (e.g. Instagram)

• Experience with supervision of employees from various backgrounds.

• Ability to work non-standard office hours such as weeknights and weekends as needed.

Desired Qualifications

• Experience with analyzing and documenting data trends and outcomes

• Experience developing original content for communicating immigrant rights issues to the public via organizational communication platforms and through the media

• Bilingual Spanish speaker