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Patient Service Representative (Rehab, Outpatient) - Per diem
Hartford HealthCare
Torrington, CT
Work whereevery moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We…
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Cook (Per Diem)
Hartford HealthCare
Torrington, CT
Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We…
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Work where*every moment matters*. Every day, almost 40,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We…
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Senior Project Manager
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The Senior Project Manager will lead complex New Product Introduction (NPI), sustaining engineering, and strategic initiatives across Bio-Techne with a primary focus on Simple Western and…
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Registered Nurse (RN) - Special Care Telemetry
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Manchester, CT
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RN Team Manager Psych 5K sign on FT
Elara Caring
Meriden, CT · Bridgeport, CT · New Haven, CT
- $100,000 to $102,000 USD / year
…to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right…
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Cleaning Associate
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Stamford, CT
- $18.8 USD / hour
…agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions…
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Commercial Strategy Manager
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Commercial Strategy Manager is responsible for managing & enabling achievement of over $700M in sales and profit objectives through development, alignment, implementation of business plans…
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Merrill Advisor Development Program - Financial Advisor: Southern CT Market
Bank of America
Stamford, CT · Greenwich, CT
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor.
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Inventory Control Specialist
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Sellersville, PA
- $20 to $23 USD / hour
Perform additional duties assigned by the Inventory Control Manager, Assistant Director of Operations, or Director of Operations.
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Agency Information Technology Manager
State of Connecticut, Department of Administrative Services
Hartford, CT
- $116,650 to $159,051 USD / year
This position will o versee the day-to-day coordination of business activities and management of the HCM service delivery team . Services include the following modules: Human Resources…
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Route tickets and technical findings to appropriate escalation teams including Scribe support teams, ESD, OCTO shared services, and program leadership.
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Integrations Subject Matter Expert
State of Connecticut, Department of Administrative Services
Hartford, CT
- $129,654 to $162,510 USD / year
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Developmental Services Case Manager (40 Hour)
State of Connecticut, Department of Administrative Services
Hartford, CT
- $86,414 to $117,009 USD / year
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Project Manager 4 (Project Manager/SRE)
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Hartford, CT
GovCIO is currently hiring a Project Manager to support the VA experience to support the Department of Veterans Affairs (VA) Project Management team to oversee the day to day operations,…
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Senior Technical Program Manager
Akamai Technologies, Inc.
Hartford, CT
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
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Manager, CAM Business Operations Lead
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Hartford, CT
The Claims Assist Manager (CAM) team is seeking a Manager, CAM Business Integration & Readiness, to support the implementation and operational integration of CAM capabilities across…
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Manager Strategic Risk Adjustment Programs
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Hartford, CT
Lead the day-to-day execution of Strategic Risk Adjustment Program engagements taking ownership of the engagement deliverables, resources, and outcomes.
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Information Security Engineer
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Hartford, CT
- $65,000 to $70,000 USD / year
You’ll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events.
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The Manager of Professional Billing Office provides operational leadership for all professional billing and follow up activities for Oncology, Women & Children, and Acute Medicine Service…
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Business Systems Analyst (BSA)
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Hartford, CT
- $70 to $80 USD / hour
…execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create structure around priorities, connect…
Added 1 min ago
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Restaurant Manager
Raising Cane's
North Charleston, SC
- $21 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 1 min ago
Manager, ServiceNow Platform Administrator
Pfizer
Chesterfield, MO
As the Manager, ServiceNow Senior Platform Administrator, you will be a hands-on technical expert responsible for the day-to-day health, stability, and security of Pfizer's ServiceNow…

AABR INC

Client Coordinator - DHWW

College Point, NY, United States

$50,000 to $55,000 USD / year

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Job details

Pay: $50,000 to $55,000 USD / year
Posting language: English
Posted: Nov 1, 2026

Original job description

Program Overview

Program Without Walls (PWOW) is AABR’s community-based day habilitation program, delivering OPWDD-funded habilitation services in the community rather than from a fixed day program site. Rather than a single facility, PWOW operates from a network of community hubs out of which individuals work toward the valued outcomes in their Life Plans - building independence, community inclusion, health and safety, and self-advocacy skills in real community settings. Services are delivered by instructors in the places where people live, learn, volunteer, work, and socialize, removing the barriers a traditional site-based model can create.

Position Summary

The Client Coordinator is the primary point of contact for individuals enrolled in Program Without Walls, responsible for guiding each person from initial intake through ongoing habilitation service delivery. Working across PWOW’s community hubs and the settings where individuals spend their day, the Client Coordinator translates Life Plan valued outcomes into staff action plans, coordinates services and referrals with Care Managers and residential providers, manages scheduling and logistics across hub sites, oversees monthly billing, and maintains accurate, timely documentation that meets OPWDD standards. This role requires strong organizational skills, comfort with independent field-based work, and a person-centered approach to service coordination.

Key Responsibilities

Intake & Assessment

Conduct initial intake, including verification of OPWDD eligibility, Front Door and Life Plan documentation, and day habilitation service authorization prior to enrollment.
Complete comprehensive needs assessments to identify each client's goals, services required, and barriers to care. Goals and valued outcomes must align with the individual’s Life Plan and be translated into a staff action plan developed with the Care Manager and the individual’s circle of support.
Explain program services, expectations, and client rights and responsibilities during onboarding.

Habilitation Service Delivery & Follow-Up

Serve as the ongoing point of contact for an assigned caseload, maintaining regular contact with the individual, their family or advocate, the residential provider, and care coordinator.
Monitor progress toward Life Plan valued outcomes, revising staff action plans as needs change and documenting progress at least monthly.
Responsible for monthly billing submission in accordance with OPWDD day habilitation unit-billing requirements. This includes, but is not limited to, review of daily service delivery sheets against staff action plans, monthly notes, and progress reports, and providing instructors with up-to-date program information.

Scheduling & Logistics

Plan and coordinate a schedule of site visits to all PWOW hubs, monitoring staffing ratios, group composition, and community activity schedules.
Attend all Life Plan annual and semi-annual meetings.
Coordinate transportation, community activity logistics, and site access across hub locations.

Documentation & Reporting

Maintain accurate, up-to-date case files and client records. Update billing in the electronic record keeping system
Track daily attendance and service units delivered against authorized levels
Prepare regular reports summarizing caseload activity, service outcomes, and program needs.
Support program evaluation efforts by tracking and reporting relevant data.

Qualifications

Experience with OPWDD and OMIG billing regulations, including day habilitation unit billing, service documentation standards, and audit readiness.
Experience supporting people with intellectual and developmental disabilities in community-based or without-walls day habilitation settings.
Strong organizational and time-management skills, with the ability to independently manage a field-based schedule.
Excellent interpersonal and communication skills, with the ability to build trust and rapport with clients from diverse backgrounds.
Comfort working independently in various community settings.
Proficiency with case management software, databases, or other documentation systems.
Valid driver's license and reliable transportation, with the ability to travel throughout the service area.
Bachelor's degree in social work, human services, or a related field preferred; equivalent combination of education and experience will be considered.

Work Environment & Physical Requirements

This is a field-based position requiring regular travel among PWOW community hubs and community activity sites throughout the service area. The Client Coordinator must be able to work flexibly across varied environments, occasionally outside standard business hours to accommodate client needs, and must be able to transport materials and equipment needed for hub and community-based activities.

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More about this job

Skills

Scheduling
Logistics
Documentation
Organizational skills
Onboarding
Coordinate transportation
Reporting
Record keeping
Time management
Communication skills
Work independently
Case management
Valid driver's licence

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