Jobs in the United States

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Added 1 min ago
Hospice RN IPU FT nights
Ohio s Hospice Inc
Dayton, OH
This is a Full Time night shift position, 7pm-7:30am with every 3rd weekend rotation and every other holiday rotation
Added 2 mins ago
Sales Operations Analyst
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As directed, work with other departments to assist with the development, implementation, launch and maintenance of tools and services, including the design of customized reports. This may…
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Family Child Care (FCC) Educator Support Specialist/Family Advocate
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- $50,000 to $55,000 USD / year
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Assistant Store Leader
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Associate, Systems Engineering
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Teacher- Support Staff
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…Teacher Assistant supports daily classroom activities and the implementation of Cadence Education programs. This role helps maintain a safe, nurturing, and engaging learning environment…
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- $16.06 to $19.06 USD / hour
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Preschool Teacher Assistant
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Human Resource Generalist
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Preschool Teacher Assistant
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Travel Registered Nurse (RN)-PACU- FlexStaff $3,263/week
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…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
Added 4 mins ago
Epic EHR Certified Clinical Systems Analyst III - Beacon
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Clinical Research Coordinator - Cancer Center
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Licensure/Certification Required:
Added 4 mins ago
Travel Registered Nurse (RN)-PACU- FlexStaff $3,263/week
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…of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. Collaborates with physicians and other health team members in coordinating and…
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Open Rank Clinical Faculty and Director of Teacher Preparation Programs
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…current, and sustainable credential programs in collaboration with Associate Deans and the department. The Director serves as a key liaison among the School of Education, K-12 partner…
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Added 7 mins ago
Member Experience Associate - Sales
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MEAs must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments · Current & valid Driver’s License required; bonding/fingerprinting and P&C licensing may be required depending on branch needs
Added 7 mins ago
Controls Technician - Nights
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Mars is looking to hire a Controls Technician for our state-of-the-art manufacturing plant in Aurora, NE! Being a Mars Associate is all about opportunity. The opportunity to do challenging,…
Added 8 mins ago
Production Associate I
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Associate degree or higher in technology or engineering related discipline
Added 9 mins ago
VP of Strategic Initiatives - Behavioral Health
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…measurable results. The role leads the planning, prioritization, implementation and evaluation of initiatives that support growth, operational effectiveness, service quality and financial…
Added 9 mins ago
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…various projects and implementations and participates in post implementation change evaluation. Performs communicator functions. Immediately escalates critical issues to leadership.…

AAA NCNU

Member Experience Associate

Grass Valley, CA, United States

$23 to $26.95 USD / hour

Apply on ncnu.wd1.myworkdayjobs.com About employer

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Job details

Pay: $23 to $26.95 USD / hour
Experience: 2-4 years of work experience, with at least 1 year in a sales role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Why Work For Us?

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits – Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program

Additional Details: Competitive hourly base + commissions. Summary The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, the Member Experience Associate are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.

This is an onsite role at our branch located in Grass Valley, CA. Pay is $23/hour + commission! Must have availability for rotating Saturdays.

Essential Functions

Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:
Member Experience
Member Services
Concierge
DMV/MVD
Auto Travel
Unlicensed Insurance Services
Smart Home Security
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.

Knowledge & Skills

Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.

Education & Experience / Licenses & Certification

Minimum Qualifications
High School Diploma/GED
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement.
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Teamwork: Develop quality relationships with peers, leaders and internal partners.
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.
Current & valid Driver’s License required; bonding/fingerprinting and P&C licensing may be required depending on branch needs.
Preferred Qualifications
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.
Customer Service experience.

Working Environment/ Minimum Physical Requirements

Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.
Approximately 50-80 percent of time spent on the job involves a personal computer.
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday’s. May travel by car, plane or other form of transportation to attend business meetings.

- Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.

Apply on ncnu.wd1.myworkdayjobs.com About employer

More about this job

Skills

Sales targets
Customer service
Adaptability
Active listening
Sales
Regulatory compliance
Problem solving
Communication skills
Product knowledge
Teamwork
Valid driver's licence

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Work requirements

Jobs in the United States