Learning & Development Specialist with AAA (Harrisburg, PA)

Turn ideas into learning. Turn learning into impact.

Do you love taking a complicated process, business challenge, or new idea and turning it into a learning experience that clicks? Whether it’s an engaging workshop, a quick job aid, or an e-learning course, you know how to make learning practical, engaging, and useful. If you’re always thinking, “There has to be a better way to teach this,” you may be exactly who we’re looking for. This isn’t a one-lane L&D role. One day you might be building an e-learning course, another day facilitating a leadership session, and the next partnering with a subject matter expert to solve a performance challenge. You’ll have opportunities to create, facilitate, consult, experiment, and see the impact of your work across the organization. Here’s What You’ll Get to Do

• Create learning that connects. Design instructor-led and self-paced learning, videos, job aids, assessments, activities, and other resources that turn business needs into practical learning solutions.
• Bring learning to life. Facilitate engaging, learner-centered experiences for team members and leaders across a variety of topics and formats.
• Help people grow. Support onboarding, leadership development, professional skills, compliance, systems training, career development, and other companywide learning initiatives.
• Partner with the business. Collaborate with leaders, People & Culture partners, and subject matter experts to identify learning and performance needs and develop effective solutions.
• Keep learning moving. Support the Learning Management System and coordinate learning programs, resources, schedules, and communications.
• Measure, improve, and evolve. Use feedback and results to strengthen learning experiences while exploring new approaches, technology, and tools.
• Contribute beyond the classroom. Support broader People & Culture initiatives, including succession planning, employee engagement, performance development, and change management.

What You’ll Bring

• A strong foundation in L&D. A bachelor’s degree in Learning & Development, Human Resources, Education, Instructional Design, Organization Development, Business, Communications, or a related field, along with three or more years of relevant experience.
• Experience creating and facilitating learning. You know how to design for different audiences, topics, and delivery methods and turn complex information into learning people can use on the job.
• Comfort with learning technology. You have experience with Learning Management Systems and tools such as Articulate 360, Rise, and Camtasia and are curious about how AI and emerging technology can improve learning.
• Strong communication and collaboration skills. You can build relationships, manage multiple priorities and projects, work independently, and bring ideas from concept to completion.
• Curiosity and creativity. You enjoy variety, solving problems, experimenting with new approaches, and finding the right solution for the need, whether that means building something comprehensive or keeping it simple.

Why This Role Matters Great learning doesn’t end when the class, course, or video does. It shows up when someone feels more confident, approaches a challenge differently, or puts a new skill to work. As our Learning & Development Specialist, you’ll help create those moments across AAA Central Penn while continuing to grow your own expertise. You’ll have variety, visibility across the organization, and opportunities to experiment with new ideas, learning approaches, and technology. Ready to make learning matter? Bring your creativity, curiosity, and L&D expertise to AAA Central Penn and help us create learning experiences that make a difference.

AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V