AAA Roadside Automotive Technician

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Stranded Drivers Need Heroes. That Could Be You! If you enjoy helping people and don't want to spend every day stuck inside, this could be the opportunity for you. You'll work independently throughout the community, assisting stranded members where no two days are the same. AAA Central Penn is looking for Roadside Service Technicians. No previous automotive experience or CDL is required. We'll provide the training. You bring the customer service skills, reliability, and willingness to learn. Starting Pay: $19.40/hour + shift differential opportunity Shift: Second shift, with every other weekend and holidays as scheduled Locations: Harrisburg, PA & Lancaster, PA This position is designated as an Essential Duty Personnel position and is expected to work as scheduled including weekends and holidays, regardless of weather conditions. You’ll spend your day out on the road and in the community, helping members with:

• Flat tires, lockouts, fuel delivery, minor roadside issues, and vehicle evaluations.
• Test, diagnose, and replace vehicle batteries.
• Providing friendly, professional, and reassuring service during stressful situations.
• Helping members understand their service options and other AAA Central Penn products and services.

What You’ll Bring

• High school diploma or equivalent.
• Valid Driver’s License and a clean driving record.
• Customer service experience and a genuine desire to help people.
• Strong communication and problem-solving skills.
• Comfort working independently and learning new skills.
• A dependable, flexible, and safety-focused approach.

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How AAA Central Penn Supports You:

• Generous, front-loaded PTO - no waiting on accrual to take that vacation, plus 1 personal day for added flexibility.
• Enjoy work-life balance with 8 paid holidays, including Christmas Eve and New Year’s Eve.
• Comprehensive health coverage including Medical, Dental, and Vision insurance and a Health Savings Account (HSA) with employer contributions or Flexible Spending Accounts (FSA), to keep you and your family covered.
• Save for today and the future with a 401(k) with up to 6% company match - fully vested from day one.
• Company-paid protection with Life Insurance and Long-Term Disability coverage
• Give back and get rewarded - earn up to 3 additional PTO days each year for volunteering and participating in AAA Cares events.
• Grow your career with Tuition Reimbursement to support your development and advancement.
• Enjoy exclusive AAA perks, including a free AAA Premier Membership and discounts on travel, automotive services, batteries, and more.

What Makes Us Awesome! For over 100 years the name AAA has been synonymous with exceptional service. Whether it be roadside assistance, travel, financial products, or insurance nationally we have over 60 million members who appreciate the value and peace of mind that our services provide. Come join our team and be a part of the AAA legacy! Work Culture: Here at AAA Central Penn, we value our sense of community which is evident in the events planned throughout the year. We value diversity and create an environment where everyone can be their true selves and every voice matters. AAA Cares: AAA Central Penn has a proud tradition of supporting local non-profit organizations that have a positive community impact. In fact, commitment to the community is one of our core values that guide our efforts to meet the needs of members and the communities we serve. AAA Cares promotes volunteerism and rewards team members with volunteer activity. The initiative is team member-driven, team-spirited, and solidly supported by AAA Central Penn leadership.

Employee Engagement Activities: We love what we do and we’re proud of our team. We recognize birthdays and employee anniversaries. We also have quarterly and annual recognition events, contests and trivia, an annual company-wide event, and many other opportunities to share our appreciation. Not only is this company-wide, but individual departments and offices as well. We also have opportunities to be involved with various committees that focus on topics like employee safety, wellness, and engagement.

AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V