Managing Director-Information Technology

YOUR WORK MATTERS HERE. Lead Innovation. Strengthen Operations. Support Our Mission. At A Second Chance, Inc. (ASCI), technology is more than infrastructure. It is a critical tool that helps children, families, caregivers, and communities access the services and support they need to thrive. As a recognized leader in kinship care, ASCI is committed to advancing excellence in child welfare through innovation, collaboration, and mission-driven service. We are seeking an experienced and visionary Managing Director, IT (Business Technology Services (BTS)) to lead our organization's technology strategy, cybersecurity, infrastructure, and digital transformation efforts. If you are a strategic technology leader who enjoys building high-performing teams, solving complex organizational challenges, and using technology to drive meaningful impact, we want to hear from you. WHY JOIN ASCI? 1. Executive leadership opportunity 2. Mission-driven organization with community impact 3. Competitive salary and comprehensive benefits package 4. Opportunity to shape enterprise technology strategy 5. Direct influence on organizational innovation and growth 6. Collaborative executive team environment 7. Meaningful work that improves outcomes for children and families 8. Opportunity to modernize systems, processes, and service delivery ABOUT THE ROLE The Managing Director of Business Technology Services serves as ASCI's senior technology leader, responsible for guiding the organization's technology vision, operations, cybersecurity, governance, and innovation initiatives. This role oversees enterprise technology systems, technology planning, infrastructure, vendor relationships, cybersecurity controls, business continuity efforts, and digital transformation projects while ensuring technology investments support organizational goals and service excellence. The position serves as a key member of the Executive Team and helps shape the future of the organization through strategic leadership and innovation. Technology matters. Security matters. Innovation matters. Your leadership matters. KEY RESPONSIBILITIES 1. Lead all Business Technology Services operations across the organization 2. Develop and execute ASCI's multi-year technology roadmap 3. Oversee enterprise technology governance, cybersecurity, compliance, and data integrity 4. Lead technology modernization and digital transformation initiatives 5. Direct technology infrastructure, systems implementation, and enterprise applications 6. Establish technology policies, standards, risk management practices, and business continuity frameworks 7. Monitor technology performance, service delivery metrics, and continuous improvement efforts 8. Manage technology vendors, contracts, procurements, and RFP processes 9. Develop and oversee BTS operating and capital budgets 10. Serve as the agency liaison with county, state, and external technology partners 11. Ensure technology compliance with contractual, accreditation, regulatory, and funding requirements 12. Provide leadership and accountability for BTS staff, service delivery, and organizational outcomes 13. Identify opportunities to improve efficiency, collaboration, security, and service quality through technology 14. Participate as a member of the Executive Leadership Team 15. Perform other duties that support ASCI's mission and strategic objectives [JD - Manag...or BTS.pdf | PDF] WHAT WE'RE LOOKING FOR Required Qualifications 1. Bachelor's Degree in Information Systems, Computer Science, or a related field 2. Fifteen (15) or more years of progressive technology leadership experience 3. Minimum of three (3) years of supervisory experience 4. Demonstrated experience leading enterprise technology operations and strategic initiatives 5. Strong knowledge of IT infrastructure, networking, cybersecurity, and enterprise systems 6. Experience managing technology udgets, vendors, and major projects 7. Outstanding leadership, communication, and team development skills 8. Ability to align technology investments with organizational objectives Preferred Qualifications 1. Master's Degree in a related field 2. Experience leading digital transformation initiatives 3. Experience within nonprofit, healthcare, human services, or highly regulated environments 4. Knowledge of Microsoft 365, Azure, Intune, PaperCut, and related enterprise technologies WHO SUCCEEDS IN THIS ROLE? You may be an excellent fit if you are: A strategic thinker who sees opportunities before others do Passionate about leveraging technology to improve lives A collaborative leader who develops and empowers teams Comfortable balancing long-term vision with day-to-day execution Skilled at managing change and driving organizational adoption Data-driven and focused on measurable results