Implementation Manager

About Us:

We Welcome Y-O-U- to the Firm Where Human Brilliance Meets AI Power AKA: The Company Where You Actually Want to Work 👋🏾 We’re not your average workplace - We don’t do cubicles, cookie-cutter culture, or outdated 9–5 thinking. We’re a radically human, wildly efficient, boutique powerhouse blending the best of Human ✚ AI ✚ Lean Efficiency to skyrocket company profitability - and we do it on our own terms. So what makes us different? 🚫 We don’t hire “employees.” ✅ We partner with growth-minded trailblazers who want high pay, high freedom, and high impact. We keep it smart, lean, and unbothered by tradition. You’ll work on premium, high-paying projects, from anywhere in the world, on a schedule that makes sense for yourlife - all while delivering next-level results. And yeah... we compensate VERY well. Because our partners deserve to live good. 🌴🛫 ________________________________________________________

About the job Location: Remote | Project Based Role Team: Customer Experience & Success Reports To: Director of Delivery & Enablement

Hey there, future teammate! 👋 If you love the magic of onboarding new clients and get fired up about helping companies transform how they work smarter, not harder - you’re in the right place.

We’re a powerhouse at the intersection of Human Intelligence + AI + Lean Efficiency, helping businesses streamline like never before. Now we’re looking for an Implementation Manager who doesn’t just launch platforms, but launches high-impact results and unforgettable client experiences.

Your mission? Make sure every client onboarding journey feels like first-class service with clarity, confidence, and a few mic-drop moments along the way.

🎯 What You’ll Be Rockin’ Day-to-Day

• Be the one from Day 1: You’ll own the full onboarding and implementation lifecycle - from kickoff to “WOW, that was seamless!”
• Lead with empathy, build with precision: You’ll configure various platforms to match each client’s needs, workflows, and goals (think: systems, tools, and integrations).
• Get ‘em winning fast: Drive speedy and strategic go-lives so clients feel value fast and stay obsessed long-term.
• Talk the talk + walk the tech: Be the translator between client needs and technical setup. APIs, data models, and migrations? You’re comfy there.
• Drive adoption like a pro: Run team trainings, group onboarding sessions, and product walkthroughs that don’t just inform - they inspire.
• Solve and evolve: Troubleshoot issues, uncover what’s really going on, and offer solutions that make customers feel seen and supported.
• Scale what works: Build templates, onboarding flows, and playbooks that make the next rollout smoother than the last.
• Partner like a champ: Work with Sales, Product, Engineering, and Success to ensure each launch is a win across the board.

🧠 You’ll Thrive If You...

• Have 3–5 years of experience implementing SaaS platforms (extra kudos if it’s in fintech, HR tech, or productivity tools)
• Have led rollouts for ATS platforms (Greenhouse, Lever, Workday, etc.) or complex systems with integrations
• Are fluent in SQL, comfortable around APIs, and you get how data flows between systems
• Love wearing multiple hats - project manager, consultant, coach, and low-key hype person
• Can translate tech-speak into human-speak and vice versa
• Obsess over details and make complex things feel easy
• Have a proactive, solutions-first mindset - you see gaps, you build bridges

🌟 Bonus Points If You...

• Know the fast-moving world of startups, SMBs, or mid-market companies
• Understand the modern recruiting tech ecosystem and where AI can take it next
• Have helped high-growth teams implement tools that changed the game
• Love automating the boring stuff so you can focus on the magic

🎉 Why This Role (And Us)?

• You’ll get to own something big - this isn’t just “another onboarding job.” You’ll shape the blueprint.
• Our clients are forward-thinking execs who want white-glove, high-vibe service from someone who gets it.
• You’ll help scale what’s already working and create new systems that grow with us.
• This team? Think collaborative, values-driven, and just the right amount of obsessed with building something meaningful.
• Fully remote. Full of autonomy. Fully supported.
• Competitive Project Based Compensation + growth path + high-impact work you’ll be proud of.

💬 Final Note If you’re someone who gets excited about helping humans and systems perform at their absolute best - and you want to work at a place where ideas move fast and people actually care - let’s talk.