Dispatcher

VETERANS ARE ENCOURAGED TO APPLY Responsibilities: - Conduct Roll Call: Confirm all scheduled personnel are present and ready at the start of each shift. - Manage Communications: Handle all incoming calls professionally, providing assistance or routing as needed. - Coordinate Incident Response: Guide officers during on-site incidents and deploy supervisors when necessary. - Win team: Experience with Win team or similar security related HRIS systems is greatly preferred. - Ensure Post Coverage: Monitor all sites to ensure continuous coverage and respond to urgent coverage requests promptly. - Track attendance: Verify clock-ins, meal breaks, and clock-outs to ensure accurate guard attendance. - Verify Hours: Reconcile billable and payable hours during roll call to avoid payroll or billing discrepancies. - Enforce Policies: Document and issue violations for non-compliance with company policies. - Support Company Operations: Act as the shifts' s central point of information and communication. - Provide Excellent Customer Service: Deliver courteous, solution-focused support to clients and callers. Qualifications: - Must have 1 year Dispatching Experience or directly related exp. - High school diploma or GED preferred college degree.