Jobs in the United States

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Added 6 mins ago
Principal Project Management
Northrop Grumman
Camarillo
Serves as liaison between client program management leaders and their planning, logistics, technical leads, and functional management. Reviews status of projects and budgets; manages…
Added 10 mins ago
Sr. Project Manager, IT
AVT Technology Solutions GLM
ROSEVILLE, CA
Serves as single point of contact for all project management related questions and refers technical questions to appropriate subject matter experts and ensures timely follow up.
Added 12 mins ago
JH
Sr. Intellectual Property Manager (Johns Hopkins Technology Ventures - Innovation & Commercial Partnerships)
Johns Hopkins University
Baltimore
- $110,000 USD / year
We are seeking a Sr. Intellectual Property Manager. Reporting to the Director Intellectual Property Management, the Sr Intellectual Property (IP) Manager will independently manage a docket…
Added 13 mins ago
Sr Director Procurement - Information Technology
GuideWell
United States
Certified Professional in Supply Management (CPSM), Certified Purchasing Manager (CPM), Public Procurement Officer (CPPO), Certified Professional Public Buyer (CPPB), Certified Professional…
Added 27 mins ago
CI
Senior Project Manager
CESO, Inc.
Dayton, OH · Cincinnati, OH
- $96,148 to $195,149 USD / year
Are you a Senior Project Manager in the Architecture, Engineering, and Construction field seeking purpose, challenge, and talented colleagues? With a diverse portfolio of residential,…
Added 35 mins ago
RA
Sr. Technical Program Manager, Diagnostics
Rivian and Volkswagen Group Technologies
Irvine, CA
- $121,500 to $167,100 USD / year
This position is a critical one in achieving the mission. As the Senior Technical Program Manager for the Diagnostics Organization, you will be ultimately responsible for alignment of each…
Added 50 mins ago
Senior Product Manager, Health and Telemetry
Ford Global
Dearborn, MI
Orchestrate cross-functional delivery by translating product vision into clear product definitions and technical requirements, partnering closely with Project Operations & Performance,…
Added 1 hour ago
Sr. Technical Program Manager
PlayStation Global
San Diego, CA
Working within a globally consistent Agile product delivery model, the Senior Technical Project Manager partners with Human Resources, Payroll, Product Leads, Managers, Technical Leads, IT,…
Added 1 hour ago
Sr. Project Manager, IT
AVT Technology Solutions GLM
Roseville, CA
Serves as single point of contact for all project management related questions and refers technical questions to appropriate subject matter experts and ensures timely follow up.
Added 1 hour ago
DO
Sr. Project Manager
Department of Child Support Services
CA
- $8,625 to $11,557 USD / month
Under general direction of the Project Management Office Manager; Information Technology Manager I (ITM I), the Information Technology Specialist II (ITS II) is responsible for providing a…
Added 1 hour ago
GC
Capital/Sr. Capital Projects Manager
Guilford County
Greensboro, NC
- $40.95 to $51.18 USD / hour
This position serves as a senior project manager and/or program authority of the Department. The employee performs administrative duties such as planning, organizing, and managing the daily…
Added 1 hour ago
Sr. Technical Program Manager, FDE
Databricks
NJ
Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
Added 1 hour ago
EE
Mechanical Lead
Engineering Economics, Inc.
Covington, GA
- $39.87 to $56.81 USD / hour
…centers and other high-reliability facilities. You will work with project leadership, clients, contractors, vendors, and internal technical teams to help ensure mechanical systems are…
Added 1 hour ago
NPI Program Manager
NXP USA Inc.
United States
The NPI Program Manager is responsible for the end-to-end delivery of new product introduction programs, from concept through development, industrialization, and production ramp. This role…
Added 2 hours ago
A
Sr Manager, Real Estate and Workplace
ALSO
Palo Alto, CA
- $200,000 to $220,000 USD / year
ALSO is seeking an execution-driven Sr Manager, Real Estate & Workplace, to lead workplace strategy, projects, programs, and teams based in our Palo Alto HQ for a global multi-site…
Added 2 hours ago
AU
Project Engineering Manager - Power Delivery
AtkinsRealis USA Inc.
United States
- $140,000 to $180,000 USD / year
We are hiring! AtkinsRéalis seeks an energetic and highly motivated Project Engineering Manager - Power Delivery join our Power Delivery Team and this position can report out of an…
Added 2 hours ago
Sr. Manager, Bus. Development & Campaign Support (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 3 hours ago
Sr. Software Technical Support Manager (Remote)
A.C. Coy
Merrifield, VA
Tier One Technologies is looking for a Senior Software Technical Support Manager to support our Federal Government client’s Delivery & Retail Systems Support Program.
Added 3 hours ago
Principal Project Management
CORP-Corporate Office
United States
Serves as liaison between client program management leaders and their planning, logistics, technical leads, and functional management. Reviews status of projects and budgets; manages…
Added 3 hours ago
Sr. Category Sourcing Manager, Networking Cables
Amazon Data Services, Inc.
Seattle, WA
The Networking team is looking for a results-oriented technical sourcing manager for Networking Cables (AOC). This individual will own development and execution of sourcing strategies that…
Added 3 hours ago
Sr. TPM - Trust and Privacy, Devices & Services Trust, Privacy, and Accessibility (TPA)
Amazon.com Services LLC
Bellevue, WA
The DSTPA team is seeking a Senior Technical Program Manager to lead our Trust Incident & Crisis Management function. In this role, you will own end-to-end incident response and crisis…
Added 3 hours ago
TH
(REMOTE) Sr. Performance Management Consultant - Revenue Excellence
Trinity Health Corporation
Livonia, MI
- $48.18 to $72.26 USD / hour
…continuous improvement. This position reports the regional Manager Performance…
Added 3 hours ago
TH
(REMOTE) Sr. Performance Management Consultant - Revenue Excellence
Trinity Health Corporation
Livonia, MI
- $28.28 to $72.26 USD / hour
…continuous improvement. This position reports the regional Manager Performance…
Added 3 hours ago
Sr. Manager- Visa Direct Sales
Visa U.S.A. Inc.
San Francisco, CA
The Senior Manager, Visa Direct FI Sales will lead strategic engagements with key clients and partners that are critical to the success of Visa Direct’s domestic and cross border solutions.…
Added 4 hours ago
Senior Systems Engineer - Wireless & Wired Networking (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure that drives the success of The Home Depot and our…

A.C. Coy

Sr. Software Technical Support Manager (Remote)

Merrifield, VA, United States

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Job details

Apply by: Nov 4, 2027
Experience: 3+ years of Computer Programming experience and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD.
Posting language: English
Posted: Nov 4, 2024

Original job description

Overview

Tier One Technologies is looking for a Senior Software Technical Support Manager to support our Federal Government client’s Delivery & Retail Systems Support Program.
The Senior Software Technical Manager will serve as a senior technical resource supporting the Program Management team throughout software planning, maintenance, development, and production support activities. The role will provide technical support and assist Program Management in identifying technical requirements, dependencies, risks, impacts, and readiness requirements associated with software changes.
This onsite Contract-to-Hire position will be located in Merrifield, VA.
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities

Managing the entire Software Development Life Cycle (SDLC).
Maintaining Optimal System performance and proactively mitigating risks early.
Take projects from assignment to implementation.
Support management team’s efforts in change management, dependency risks and Critical Path Method to map risk burndown charts.
Recommend and take action to improve processes.
Team velocity and capacity planning.
Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

Qualifications

A degree from an accredited College/University in the applicable field of services.
8+ years of relevant Enterprise Software Development environment.
3+ years of Computer Programming experience and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD.
One or more of the following certifications is required:
SAFe Release Train Engineer (RTE)
SAFe Architect
PMI Agile Certified Practitioner (PMI-ACP)
Experience supporting complex, integrated production software systems, Dependency risks and Critical Path Method to map risk burndown charts.
Experience working across multiple technical teams and system dependencies.
Demonstrated ability to identify technical risks and dependencies during the early stages of software planning.
Experience supporting production incidents, performance problems, defect resolution, and software maintenance activities.
Strong understanding of the Software Development Life Cycle (SDLC).
Ability to recognize technical risks and dependencies before development begins.
Ability to analyze complex software changes across multiple systems and technical organizations.
Ability to coordinate technical teams during high-priority production incidents.
Ability to communicate complex technical information clearly to Program Managers and non-technical stakeholders.
Strong analytical, troubleshooting, planning, documentation, and communication skills.
Demonstrated leadership, organization, time management, budget management, and adaptability.
Excellent communication skills, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork.
Software project planning and change planning.
Technical discovery and requirements review.
Development readiness assessment.
Familiarity with APIs and web services; system interfaces and Interface Control Documents (ICDs); Application and server architecture; Windows and/or Linux server environments; Network connectivity fundamentals, Databases and SQL concepts; Docker/Kubernetes and CI/CD pipelines; GitHub; Microsoft Office products; Zoom.
Must be a US Citizen or permanent US Resident - Green Card holder.
Must be eligible to obtain Public Trust clearance.
Candidate must have lived in the United States for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

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