Jobs in the United States

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Senior End User Engineer
Fiserv
Berkeley Heights, NJ
The End User Computing Windows Engineer is responsible for providing technical support, maintenance, and optimization for end-user devices and applications, focusing on Windows operating…
Added 2 mins ago
Power Platform Developer
Booz Allen Hamilton_United States
Arlington, VA
As a senior low-code/no-code solution engineer at Booz Allen, you’ll hone your skills in programming languages and databases, using little to no code to identify new techniques and improve…
Added 2 mins ago
Senior Specialist, Manufacturing Engineering
L3Harris Technologies
Palm Bay, FL
Job Title: Senior Specialist, Manufacturing Engineer
Added 3 mins ago
Manufacturing Engineer (Experienced or Senior)
The Boeing Company
Berkeley, MO
The Boeing Test and Evaluation (BT&E) Test Operations & Engineering (TO&E) Instrumentation Data System Installation Design team located in Berkeley, MO is seeking Manufacturing Engineers to…
Added 3 mins ago
Vehicle Management System (VMS) Requirements Engineer - Senior
The Boeing Company
Hazelwood, MO
Boeing Defense, Space & Security (BDS) Air Dominance has an exciting opportunity for a Senior Vehicle Management System (VMS) Requirements Engineer to join the VMS Requirements team located…
Added 3 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43 to $47.5 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 3 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43 to $47.5 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 3 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43 to $47.5 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 3 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43 to $47.5 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 3 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43 to $47.5 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 3 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43 to $47.5 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 3 mins ago
UA
Senior Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Costa Mesa, CA
- $43 to $47.5 USD / hour
The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all facility systems equipment. This role requires specialized expertise in Electrical, HVAC,…
Added 3 mins ago
G
Product Engineer, Full-Stack
Granted
New York City, NY
- $140,000 to $200,000 USD / year
As a product engineer on this team, you'll ship across the stack with a lean toward the frontend (roughly 70% frontend, 30% backend). You’ll use new AI-native software paradigms, leveraging…
Added 8 mins ago
Senior Software Engineer - Design Systems
Mercury
Remote, United States
As a Senior Frontend Engineer on the Design Systems team, you will build and care for those patterns: the components and foundations that everything else at Mercury is built on. Done well,…
Added 9 mins ago
Embedded Systems Engineer – Super Intelligence Integration
LLNL
Livermore, CA
We are seeking an Embedded Systems Engineer, Super Intelligence (SI) Integration, to support an architecture that connects commercial scientific, laboratory, and manufacturing equipment to…
Added 12 mins ago
A
Senior Product Designer - Special Projects
Angel
Provo, UT
- $130,000 to $155,000 USD / year
As a Senior Product Designer focused on Special Projects, you'll work directly with our EVP of Experience to explore new ideas, develop innovative concepts, and validate business…
Added 12 mins ago
UG
Senior Principal AI/ML Product Engineer- Full Stack
UnitedHealth Group
Boston, MA
- $184,600 to $316,500 USD / year
The Sr Principal AI/ML Engineer, AI & Product Office owns the hardest technical bets and the foundation the team builds on, and builds and deploys the AI-enabled products that help the…
Added 13 mins ago
Senior Industrial Engineer
Readerlink Distribution Services
Romeoville, IL
The Senior Industrial Engineer partners heavily with Operations to support network planning, capacity modeling, automation readiness, and WMS/LMS system integration and optimization. The…
Added 14 mins ago
UG
Architect - Remote
UnitedHealth Group
Fort Washington, PA
- $112,700 to $193,200 USD / year
A System Claims Architect is a strategic resource for UnitedHealth Group. This individual could be involved across many aspects of architecture, design, build, engineer and implement…
Added 15 mins ago
UG
Principal Cybersecurity Analyst (Attack Surface Mgt.) On Site MN
UnitedHealth Group
Columbia, MD
- $112,700 to $193,200 USD / year
…Enterprise Information Security organization, you will provide senior technical leadership to protect our global enterprise against emerging digital threats. In this role, you will lead the…
Added 15 mins ago
Senior Thermal Engineer
Blue Origin Personnel, LLC
Denver, CO
As part of a small, passionate and accomplished team of engineers and analysts, you will support thermal and fluid system design across New Glenn spaceflight systems. You will share in the…
Added 17 mins ago
Sr Network Engineer
Disney Entertainment & Sports LLC
Glendale, CA · New York, NY
We are looking for a Senior Network Engineer for Data Center, Backbone, & CDN who is passionate about large-scale network infrastructure. This is a technical leadership role within our…
Added 17 mins ago
Senior Production Site Reliability Engineer - PH
Walt Disney Pictures
Glendale, CA
…powerhouse to join the Disney Kids & Family Technology team as a Senior Production Systems Reliability Engineer. In this role, you will develop and support cloud solutions for DKF…
Added 18 mins ago
WW
Sr. Systems Engineer
World Wide Technology
Maryland Heights, MO
- $120,000 to $130,000 USD / year
…core build for delivery, upgrade, and security updates. As the Senior Engineer Microsoft SME, you will be responsible for creating, managing, and seamlessly delivering the Windows desktop…
Added 25 mins ago
Data Engineering/Analytics Support
CACI
Norco, CA · Norco
…training, testing, and evaluation events to identify trends in system performance. Collaborate with senior analysts to analyze system data. Basic understanding of radar principles is a plus…

A.C. Coy

Sr. Software Technical Support Manager (Remote)

Merrifield, VA, United States

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Job details

Apply by: Nov 4, 2027
Experience: 3+ years of Computer Programming experience and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD.
Posting language: English
Posted: Nov 4, 2024

Original job description

Overview

Tier One Technologies is looking for a Senior Software Technical Support Manager to support our Federal Government client’s Delivery & Retail Systems Support Program.
The Senior Software Technical Manager will serve as a senior technical resource supporting the Program Management team throughout software planning, maintenance, development, and production support activities. The role will provide technical support and assist Program Management in identifying technical requirements, dependencies, risks, impacts, and readiness requirements associated with software changes.
This onsite Contract-to-Hire position will be located in Merrifield, VA.
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities

Managing the entire Software Development Life Cycle (SDLC).
Maintaining Optimal System performance and proactively mitigating risks early.
Take projects from assignment to implementation.
Support management team’s efforts in change management, dependency risks and Critical Path Method to map risk burndown charts.
Recommend and take action to improve processes.
Team velocity and capacity planning.
Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

Qualifications

A degree from an accredited College/University in the applicable field of services.
8+ years of relevant Enterprise Software Development environment.
3+ years of Computer Programming experience and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD.
One or more of the following certifications is required:
SAFe Release Train Engineer (RTE)
SAFe Architect
PMI Agile Certified Practitioner (PMI-ACP)
Experience supporting complex, integrated production software systems, Dependency risks and Critical Path Method to map risk burndown charts.
Experience working across multiple technical teams and system dependencies.
Demonstrated ability to identify technical risks and dependencies during the early stages of software planning.
Experience supporting production incidents, performance problems, defect resolution, and software maintenance activities.
Strong understanding of the Software Development Life Cycle (SDLC).
Ability to recognize technical risks and dependencies before development begins.
Ability to analyze complex software changes across multiple systems and technical organizations.
Ability to coordinate technical teams during high-priority production incidents.
Ability to communicate complex technical information clearly to Program Managers and non-technical stakeholders.
Strong analytical, troubleshooting, planning, documentation, and communication skills.
Demonstrated leadership, organization, time management, budget management, and adaptability.
Excellent communication skills, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork.
Software project planning and change planning.
Technical discovery and requirements review.
Development readiness assessment.
Familiarity with APIs and web services; system interfaces and Interface Control Documents (ICDs); Application and server architecture; Windows and/or Linux server environments; Network connectivity fundamentals, Databases and SQL concepts; Docker/Kubernetes and CI/CD pipelines; GitHub; Microsoft Office products; Zoom.
Must be a US Citizen or permanent US Resident - Green Card holder.
Must be eligible to obtain Public Trust clearance.
Candidate must have lived in the United States for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

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