Jobs in the United States

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Security Officer II
Sutter Health
Davis, CA
- $26.43 to $36.99 USD / hour
…change (for example, emergencies, staff changes, workload, or technical…
Added 2 mins ago
Sr. Technical Infrastructure Program Manager, Data Center Planning & Delivery, AWS DC Acquisition & Construction
Amazon Web Services, Inc.
Seattle, WA · Herndon, VA
We're seeking an experienced Sr. Technical Infrastructure Program Manager to own infrastructure delivery for the network and logical scope of our ML/AI data center builds. This is an…
Added 2 mins ago
AWSI A&M Partner Sales Manager, Auto & Manufacturing, AWSI Partner Sales
Amazon Web Services, Inc.
Detroit, MI · Minneapolis, MN · Chicago, IL
As a Partner Sales Manager, you will have the exciting opportunity to deliver on our strategy to build mind share of Amazon Web Services and grow adoption of cloud-based solutions in our…
Added 2 mins ago
WC
Billing Manager
Waukesha County Technical College
Pewaukee, WI
- $74,000 to $83,250 USD / year
Join our Financial Accounting Services team as a Billing Manager, where you will lead student billing and accounts receivable operations, ensure accurate and timely financial processes, and…
Added 3 mins ago
Commercial Program Manager
Industrial Electric Manufacturing
Jacksonville, FL · Fremont, CA
…seeking a professional, proactive, and strategic Commercial Program Manager to lead and manage the partnership with one of our most critical enterprise…
Added 3 mins ago
Commercial Program Manager
Industrial Electric Manufacturing
Fremont, CA · Jacksonville, FL
…seeking a professional, proactive, and strategic Commercial Program Manager to lead and manage the partnership with one of our most critical enterprise…
Added 3 mins ago
Commercial Program Manager
Industrial Electric Manufacturing
Fremont, CA · Jacksonville, FL
…seeking a professional, proactive, and strategic Commercial Program Manager to lead and manage the partnership with one of our most critical enterprise…
Added 4 mins ago
Senior Technical Program Manager
Blue Origin Personnel, LLC
United States
As a Senior Technical Program Manager on the DESA team, you will own the planning and delivery of complex, cross-organizational software programs that cut across Enterprise Technology and…
Added 5 mins ago
PG
Office Manager, Office of Highway Maintenance
Prince George's County Government
Largo, MD
- $55,810 to $75,745 USD / year
…currently seeking highly qualified applicants to fill an Office Manager, Office of Highway Maintenance (Administrative Aide 4A) Grade A19 position in the Office of Highway…
Added 6 mins ago
Join our Pile General Foreman (Solar EPC) Talent Community Today! (Primoris Renewable Energy)
Primoris Renewable Energy
United States
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 6 mins ago
Join our Civil General Foreman (Solar EPC) Talent Community Today! (Primoris Renewable Energy)
Primoris Renewable Energy
United States
…firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of…
Added 7 mins ago
F
Creative Director
Foundation
Remote, United States
- $110,000 to $135,000 CAD / year
…Marketing Director who owns a book of clients, with an AEO Program Director who runs delivery. Our writers, designers, editors and producers sit in those pods. The Head of Paid Media, the…
Added 8 mins ago
CO
Airport Operations Specialist I
City of Watsonville
Watsonville, CA
- $52,665.6 to $70,574.4 USD / year
…assignments or working with Airport Director, Airport Operations Manager, Airport Operations Supervisor and Airport Business…
Added 8 mins ago
NetSuite Senior Manager
Highspring
Atlanta, GA
Our Enterprise & Cloud Applications team is comprised of functional and technical experts in the areas of NetSuite, OneStream, and Salesforce. We tackle the challenges that come with…
Added 8 mins ago
NetSuite Senior Manager
Highspring
Dallas, NY · Atlanta, GA · McLean, VA
Our Enterprise & Cloud Applications team is comprised of functional and technical experts in the areas of NetSuite, OneStream, and Salesforce. We tackle the challenges that come with…
Added 10 mins ago
Lease Administration Supervisor
DLC Management Corp.
Elmsford, NY
Reporting to the VP of Property Accounting and working under the Lease Administration Manager, the Lease Administration Supervisor will be highly collaborative, working cross-functionally…
Added 11 mins ago
Product Manager, Growth - MarTech
Chime Financial, Inc
San Francisco, CA
We are hiring a Product Manager to join Chime’s Growth team, focused on Marketing Technology. You’ll sit at the intersection of Product, Engineering, Marketing, Analytics, and Data,…
Added 12 mins ago
Senior Project Engineer, NA
Vantage Data Centers Management Company LLC
Port Washington, WI
…oversight. One thing that distinguishes Vantage is that our technical staff is given the responsibility and authority to directly drive the process. When compared to external resources, our…
Added 12 mins ago
Senior Construction Manager, NA
Vantage Data Centers Management Company LLC
Reno, NV
…contributor to the development of project strategies, plans, and technical solutions, providing delivery expertise throughout planning, design, procurement, construction, and commissioning.…
Added 12 mins ago
Oil Change Assistant Manager - Shop#200 - 17080 TX-46
Driven Brands
Spring Branch, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 12 mins ago
Oil Change Assistant Manager - Shop#303 - 1121 US 290
Driven Brands
Elgin, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 14 mins ago
Managing Director, Prime Build Lead Program Manager
RBC Capital Markets, LLC
Jersey City, NJ
The Executive Program Manager will lead the end-to-end initiation, planning, and delivery of complex, front to back high-stakes strategic and regulatory initiatives. This role will be…
Added 15 mins ago
Senior Product Manager, Health and Telemetry
Ford
Dearborn, MI · Dearborn
The Ford Energy Digital Product team is seeking a Sr. Product Manager to lead our telemetry and battery health software. In this role, you'll define the roadmap for the products that…
Added 16 mins ago
Program Manager SME
Akima, LLC
Kirtland Air Force Base, NM
The Program Manager (PM) / Subject Matter Expert (SME) serves as the senior regional leader responsible for the overall management, execution, quality assurance, and performance of…
Added 16 mins ago
Program Manager, Master Electrician
Akima, LLC
Herndon, VA
Akima Global Logistics (AGL) seeks a Project Manager licensed as a Master Electrician – to serve as a Facilities O&M SME providing technical leadership and electrical expertise across…

A.C. Coy

Sr. Software Technical Support Manager (Remote)

Merrifield, VA, United States

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Job details

Apply by: Nov 4, 2027
Experience: 3+ years of Computer Programming experience and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD.
Posting language: English
Posted: Nov 4, 2024

Original job description

Overview

Tier One Technologies is looking for a Senior Software Technical Support Manager to support our Federal Government client’s Delivery & Retail Systems Support Program.
The Senior Software Technical Manager will serve as a senior technical resource supporting the Program Management team throughout software planning, maintenance, development, and production support activities. The role will provide technical support and assist Program Management in identifying technical requirements, dependencies, risks, impacts, and readiness requirements associated with software changes.
This onsite Contract-to-Hire position will be located in Merrifield, VA.
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities

Managing the entire Software Development Life Cycle (SDLC).
Maintaining Optimal System performance and proactively mitigating risks early.
Take projects from assignment to implementation.
Support management team’s efforts in change management, dependency risks and Critical Path Method to map risk burndown charts.
Recommend and take action to improve processes.
Team velocity and capacity planning.
Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

Qualifications

A degree from an accredited College/University in the applicable field of services.
8+ years of relevant Enterprise Software Development environment.
3+ years of Computer Programming experience and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD.
One or more of the following certifications is required:
SAFe Release Train Engineer (RTE)
SAFe Architect
PMI Agile Certified Practitioner (PMI-ACP)
Experience supporting complex, integrated production software systems, Dependency risks and Critical Path Method to map risk burndown charts.
Experience working across multiple technical teams and system dependencies.
Demonstrated ability to identify technical risks and dependencies during the early stages of software planning.
Experience supporting production incidents, performance problems, defect resolution, and software maintenance activities.
Strong understanding of the Software Development Life Cycle (SDLC).
Ability to recognize technical risks and dependencies before development begins.
Ability to analyze complex software changes across multiple systems and technical organizations.
Ability to coordinate technical teams during high-priority production incidents.
Ability to communicate complex technical information clearly to Program Managers and non-technical stakeholders.
Strong analytical, troubleshooting, planning, documentation, and communication skills.
Demonstrated leadership, organization, time management, budget management, and adaptability.
Excellent communication skills, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork.
Software project planning and change planning.
Technical discovery and requirements review.
Development readiness assessment.
Familiarity with APIs and web services; system interfaces and Interface Control Documents (ICDs); Application and server architecture; Windows and/or Linux server environments; Network connectivity fundamentals, Databases and SQL concepts; Docker/Kubernetes and CI/CD pipelines; GitHub; Microsoft Office products; Zoom.
Must be a US Citizen or permanent US Resident - Green Card holder.
Must be eligible to obtain Public Trust clearance.
Candidate must have lived in the United States for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

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