Jobs in the United States

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Added just now
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Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Carson City, NV
- $121,400 to $218,600 USD / year
Are you passionate about building the systems that ensure AI models perform reliably and responsibly in production
Added just now
Associate Software Engineer
Highmark Health
Carson City, NV
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added just now
Director - Customer Response Engineering
Trellix
Carson City, NV
…directly to engineering. When a critical issue hits a customer's production environment, CRE owns it from first contact to permanent fix, and makes sure the lesson reaches the…
Added just now
C
AI Data Engineer
Cognizant
Carson City, NV
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added just now
C
AI Data Engineer
Cognizant
Carson City, NV
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added just now
OT Security Platform Engineer – Dragos
Cognizant
Carson City, NV
We are seeking an experienced OT Security Platform Engineer / Technical Lead to own and operate the Dragos security monitoring platform across a global manufacturing environment. This is a…
Added just now
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Carson City, NV
…and provides a foundation for growth into the AI Operations Engineer…
Added 7 mins ago
AT
Machine Learning Senior Software Engineer
Akamai Technologies, Inc.
Montpelier, VT
- $121,400 to $218,600 USD / year
Are you passionate about building the systems that ensure AI models perform reliably and responsibly in production
Added 7 mins ago
Associate Software Engineer
Highmark Health
Montpelier, VT
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 7 mins ago
Director - Customer Response Engineering
Trellix
Montpelier, VT
…directly to engineering. When a critical issue hits a customer's production environment, CRE owns it from first contact to permanent fix, and makes sure the lesson reaches the…
Added 7 mins ago
C
AI Data Engineer
Cognizant
Montpelier, VT
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 7 mins ago
C
AI Data Engineer
Cognizant
Montpelier, VT
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 7 mins ago
Equipment Engineering Staff Technician (CVD Novellus) (D2 Day Shift)
Global Foundries
Essex Junction, VT
…processes in the assigned area, while working in partnership with production team members and area engineers. Maintenance Technicians monitor equipment performance, schedule, perform…
Added 7 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Montpelier, VT
…and provides a foundation for growth into the AI Operations Engineer…
Added 7 mins ago
OT Security Platform Engineer – Dragos
Cognizant
Montpelier, VT
We are seeking an experienced OT Security Platform Engineer / Technical Lead to own and operate the Dragos security monitoring platform across a global manufacturing environment. This is a…
Added 7 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Montpelier, VT
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 10 mins ago
TC
Civil Engineer
TRC Companies, Inc.
Fresno, CA
- $50 to $100 USD / hour
TRC is seeking a highly motivated temporary part-time Civil/Structural Engineer for our growing transportation practice in Fresno, CA.
Added 11 mins ago
Assembly D (weekend)
L3Harris
Londonderry, NH
…capacity planning, and labor requirements for both cleanroom and production floor product…
Added 11 mins ago
Quality Engineer - Orion Assembly
General Motors LLC
Lake Orion, MI
The Quality Engineer owns quality performance for vehicle systems (interior components) on Orion-built vehicles. This role leads problem solving, control plan execution, supplier and plant…
Added 11 mins ago
Staff Software Architect
CVS Health
Concord, NH
…MLOps pipelines - ensuring reproducibility, observability, and production-grade…
Added 18 mins ago
IT Applications Engineer VI, Web
Kaiser Permanente
Greensboro, NC
…multiple critical Web applications with activities spanning Production support, keeping each application secure and in compliance with regulatory needs, triaging and resolving complex…
Added 23 mins ago
Lead, Manufacturing Engineering (MRO/ Plant Maintenance)
L3Harris
Rockwall, TX
Lead, Manufacturing Engineer responsible for the management of ERP sustainment and improvement activities covering Maintenance, Repair and Optimization (MRO) and Plant Maintenance.
Added 23 mins ago
Lead, Manufacturing Engineering (Quality)
L3Harris
Rockwall, TX
Lead, Manufacturing Engineer responsible for the management of ERP sustainment and improvement activities covering quality.
Added 23 mins ago
Lead, Manufacturing Engineering (SAP Warehouse Execution) 1
L3Harris
Rockwall, TX
Lead, Manufacturing Engineer responsible for the management of ERP sustainment and improvement activities covering Warehouse Execution.
Added 24 mins ago
Electrical Engineer I Neuromodulation
Abbott
Plano, TX
Assist with product transfers to manufacturing and provide engineering support for production-related issues.

A.C. Coy

Sr. Software Technical Support Manager (Remote)

Merrifield, VA, United States

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Job details

Apply by: Nov 4, 2027
Experience: 3+ years of Computer Programming experience and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD.
Posting language: English
Posted: Nov 4, 2024

Original job description

Overview

Tier One Technologies is looking for a Senior Software Technical Support Manager to support our Federal Government client’s Delivery & Retail Systems Support Program.
The Senior Software Technical Manager will serve as a senior technical resource supporting the Program Management team throughout software planning, maintenance, development, and production support activities. The role will provide technical support and assist Program Management in identifying technical requirements, dependencies, risks, impacts, and readiness requirements associated with software changes.
This onsite Contract-to-Hire position will be located in Merrifield, VA.
SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities

Managing the entire Software Development Life Cycle (SDLC).
Maintaining Optimal System performance and proactively mitigating risks early.
Take projects from assignment to implementation.
Support management team’s efforts in change management, dependency risks and Critical Path Method to map risk burndown charts.
Recommend and take action to improve processes.
Team velocity and capacity planning.
Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.

Qualifications

A degree from an accredited College/University in the applicable field of services.
8+ years of relevant Enterprise Software Development environment.
3+ years of Computer Programming experience and developing complex web applications including Docker/Kubernetes Cloud integration and container CI/CD.
One or more of the following certifications is required:
SAFe Release Train Engineer (RTE)
SAFe Architect
PMI Agile Certified Practitioner (PMI-ACP)
Experience supporting complex, integrated production software systems, Dependency risks and Critical Path Method to map risk burndown charts.
Experience working across multiple technical teams and system dependencies.
Demonstrated ability to identify technical risks and dependencies during the early stages of software planning.
Experience supporting production incidents, performance problems, defect resolution, and software maintenance activities.
Strong understanding of the Software Development Life Cycle (SDLC).
Ability to recognize technical risks and dependencies before development begins.
Ability to analyze complex software changes across multiple systems and technical organizations.
Ability to coordinate technical teams during high-priority production incidents.
Ability to communicate complex technical information clearly to Program Managers and non-technical stakeholders.
Strong analytical, troubleshooting, planning, documentation, and communication skills.
Demonstrated leadership, organization, time management, budget management, and adaptability.
Excellent communication skills, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork.
Software project planning and change planning.
Technical discovery and requirements review.
Development readiness assessment.
Familiarity with APIs and web services; system interfaces and Interface Control Documents (ICDs); Application and server architecture; Windows and/or Linux server environments; Network connectivity fundamentals, Databases and SQL concepts; Docker/Kubernetes and CI/CD pipelines; GitHub; Microsoft Office products; Zoom.
Must be a US Citizen or permanent US Resident - Green Card holder.
Must be eligible to obtain Public Trust clearance.
Candidate must have lived in the United States for the past 5 years.
Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

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