Jobs in the United States

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CG
Suites Manager - Barclays Center
Compass Group, North America
Brooklyn, NY
- $70,000 to $75,000 USD / year
As a Levy Suites Manager, you will be responsible for leading your team members in executing The Levy Difference with regard to operations, human resources, and financials. From hiring,…
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HH
Certified Mental Health Peer Specialist - NYCPS
Helio Health Inc.
Syracuse, NY
- $20 to $23 USD / hour
Hours: Monday - Friday 8:00am - 4:30pm with one day needing evening shift coverage · Must have a valid NYS Driver’s License
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Product Support Sales Manager
Milton CAT
SYRACUSE, NY
…SyracuseID2026-6713CategorySalesTypeFT Non-Union (FTN)OverviewThe Product Support Sales Manager position is key in helping to drive the accountability of the Power Systems Product Support…
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Waste Water/Waste Manager
THE DOW CHEMICAL COMPANY
Freeport, TX · Deer Park, TX
Must possess a TWIC card or be eligible to obtain a TWIC card
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Registered Nurse - Non-Supervisory Assistant Nurse Manager
Veterans Affairs, Veterans Health Administration
Syracuse, NY
Selective Service Registration is required for males born after 12/31/1959
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Clinical Lab Scientist (Laboratory Information Manager)
Veterans Affairs, Veterans Health Administration
Syracuse, NY
Selective Service Registration is required for males born after 12/31/1959
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S
Claims Representative (IAP) - Claims Training Program
Sedgwick
Syracuse, NY
- $25.65 USD / hour
…comprehensive 4-week concept-based learning and professional training program, followed by a dedicated 2-week onboarding experience before entering the on-the-job phase. You will be…
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Planner
Moog Inc
BUFFALO, NY
…outside of work. Job Title:PlannerReporting To:Planning Process Manager, ProgramWork Schedule:Onsite - Buffalo, NY Moog, Inc. is a global leader in motion control across land, sea air and…
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Body Damage Manager
Avis Budget Car Rental Services
BUFFALO, NY
The Body Damage Manager assists the SC City Manager in the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and/or…
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Senior Operations Project Support
Copart, Inc
Dallas, TX
The Operations Project Manager supports Copart’s Corporate Operations team by coordinating operational projects, gathering and analyzing information, organizing resources, and helping drive…
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Physician - Psychiatrist
Veterans Affairs, Veterans Health Administration
Buffalo, NY
Selective Service Registration is required for males born after 12/31/1959
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Jr. SQL Developer
Merchants Insurance Group
Buffalo, NY
We offer a hybrid work schedule, requiring two full days per week in the office, with flexibility to work remotely or in office the remaining days
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Registered Nurse - Transition of Care Nurse Manager
Veterans Affairs, Veterans Health Administration
Buffalo, NY
Selective Service Registration is required for males born after 12/31/1959
Added just now
Pharmacy Supervisor (Outpatient)
Veterans Affairs, Veterans Health Administration
Buffalo, NY
Selective Service Registration is required for males born after 12/31/1959
Added just now
CE
Foreman Electrician
CVM Electric Inc
Buffalo, NY
- $40 to $45 USD / hour
Added just now
Genflex Regional Business Manager
Amrize
Albany, NY
We’re seeking a Genflex Regional Business Manager who’s ready to put your skills to work on projects that matter - and build a career with a company that’s building North America.
Added 1 min ago
HERC Outreach Specialist
Pathways To Housing Dc Dsc
Silver Spring, MD
Driver’s License required
Added 1 min ago
C
Technical Manager - Healthcare Claims Systems
Cognizant
Albany, NY
- $71,000 to $112,500 USD / year
We are seeking a Technical Manager with deep healthcare claims expertise to lead vendor management and release delivery for a large-scale claims platform environment. In this role, you will…
Added 1 min ago
District Sales Manager, Pelvic Health - Multiple Locations
Medtronic
Long Island, NY · Albany, NY · White Plains, NY · Manhattan, NY
This is a general posting for a District Sales Manager in Pelvic Health. Please apply here for consideration.
Added 1 min ago
District Sales Manager, Pelvic Health - NY Metro
Medtronic
Manhattan, NY · Albany, NY · White Plains, NY · Long Island, NY
The Pelvic Health District Sales Manager will manage the district sales representative staff and achieve quarterly and annual sales plan within specified budget. The District Sales Manager…
Added 1 min ago
Senior Manager, Quality Engineering
CVS Health
Albany, NY
The Senior Manager, Quality Engineering is a senior leader responsible for leading complex, high-profile quality engineering initiatives across multiple applications, platforms, delivery…
Added 1 min ago
WY
Data Specialist - Community Prevention and Treatment Services (Req 101135)
Whitney Young Health Center
Albany, NY
- $24 to $26 USD / hour
Responsible for data collection, data entry, and data reporting for the tracking of grant program participants in our Community Prevention and Treatment Services. Maintains client records,…
Added 1 min ago
ES
Assistant Store Manager
Extra Space Storage
Albany, NY
- $18 to $19 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 1 min ago
PH
Ruconest Account Manager - Upper Midwest
Pharming Healthcare
Albany, NY
- $155,000 to $175,000 USD / year
This is a field/remote role: must have the ability to travel within mentioned territory
Added 1 min ago
PH
Ruconest Account Manager - Central California/Nevada
Pharming Healthcare
Albany, NY
- $155,000 to $175,000 USD / year
This is a field/remote role: must have the ability to travel within mentioned territory

8am

Customer Support Specialist

Remote, United States

Apply on 8am.com About employer

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

It's a new day with a new opportunity at 8am!

About the role:

8am is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Tier 1 Customer Support Specialist, you will be responsible for ensuring every 8am customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

Answer inbound customer support calls and provide necessary product troubleshooting and support
Timely response to incoming customer support inquiries via email, phone, and chat
Ensure customers receive consistent and reliable service and support during every interaction
Stay informed and knowledgeable regarding new product releases
Educate our customers on how to use Mycase/LawPay/CPACharge products
Investigate customer reported issues and attempt basic troubleshooting before escalating to Tier 2 if it is a technical escalation
Document every support interaction in Salesforce to ensure complete records.

About you:

Bachelor’s degree preferred
1+ year/s of experience in a customer service role or equivalent preferred
Must have excellent interpersonal and professional communication skills; both written and verbal. Must be friendly, clear, and strong speakers.
Maintain a high level of professionalism, integrity, and ethics
Excellent time management and people skills
Works well in a team setting
Ability to remain respond calm during challenging customer situations
Knowledge of Salesforce, Workforce Manager, Zoom Contact Center, Slack, Google Suite or similar programs preferred
Must be able to answer inbound support calls, chats and emails daily

Why 8am:

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement - values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

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Jobs in the United States