Jobs in the United States

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AVP, Federal Sales
Samsara
Remote, United States
Partner with Security and Compliance and Product to translate FedRAMP authorization progress into a clear, accurate customer narrative and to bring agency requirements back into the…
Added 2 mins ago
Physical Security Engineer
Prime Data Centers
Remote, United States
Coordinate and oversee contract installers and service vendors, review work for quality, compliance, and commissioning readiness
Added 2 mins ago
Aftermarket Field Service Engineer
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Riverside, CA
Valid driver's license required
Added 3 mins ago
MG
Part-time Nabisco Merchandiser
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- $14 to $15 USD / hour
- Part-time
Serve as the face of the company delivering outstanding customer service to both store teams and shoppers
Added 3 mins ago
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Assistant Store Leader (Assistant Manager)
7-Eleven
Scotia, NY
- $16 to $21.5 USD / hour
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 3 mins ago
JH
Stocker - Meat
Jetro Holdings, Inc
Port Chester, NY
- $17.95 to $18.55 USD / hour
Responsible for providing prompt and courteous customer service, stocking product on shelves, and maintaining clean and safe work areas throughout the warehouse.
Added 3 mins ago
Sales Manager - Chicago (Vietnamese & English Bilingual)
Chowbus
Chicago, IL
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
Sales Manager - Chicago (Thai & English Bilingual)
Chowbus
Chicago, IL
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
Sales Manager - Chicago (Korean & English Bilingual)
Chowbus
Chicago, IL
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
Sales Manager - Chicago (Japanese & English Bilingual)
Chowbus
Chicago, IL
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
Sales Manager - California (Vietnamese & English Bilingual)
Chowbus
CA
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
Sales Manager - California (Thai & English Bilingual)
Chowbus
CA
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
Sales Manager - California (Korean & English Bilingual)
Chowbus
CA
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
Sales Manager - California (Japanese & English Bilingual)
Chowbus
CA
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
Sales Manager - California (Hindi & English Bilingual)
Chowbus
CA
As a Sales Manager, you own a territory and the full sales cycle: finding restaurants through cold calls and walk-ins, running demos, closing deals, and taking care of your accounts after…
Added 3 mins ago
RC
Growth Restaurant Manager
Raising Cane's
Forest Hills, NY
- $22.75 to $23.5 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 3 mins ago
Sales Manager
Cintas
Henrietta, NY
Cintas is seeking a Sales Manager to lead a team of Sales Representatives who are focused on new business-to-business account development. Responsibilities include hiring, training,…
Added 3 mins ago
Maintenance Team Leader
City Winery
Montgomery, NY
Facilities & Maintenance Manager oversees the upkeep, safety, appearance,
Added 4 mins ago
Branch Manager I
NBT Bank
Fort Plain, NY
Driver's License required · NMLS Certification required or ability to obtain upon hire
Added 4 mins ago
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Entry-level Lube Tech/Technician
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- $18 USD / hour
…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 4 mins ago
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Business Office Manager
Living Legends Health
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- $32 to $35 USD / hour
Excellent communication and customer service abilities
Added 4 mins ago
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Entry-level Lube Tech/Technician (Part Time)
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- $18 USD / hour
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…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 4 mins ago
Seafood Manager
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Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for the day-to-day operation of the seafood department. Ensures the budgeting and…
Added 4 mins ago
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Business Development Manager (Transportation Industry)
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Denver, CO
- $70,000 to $80,000 USD / year
Business Development Manager (Outside Sales)- Denver, CO
Added 4 mins ago
Clinical Laboratory Scientist
Veterans Affairs, Veterans Health Administration
Bath, NY
Selective Service Registration is required for males born after 12/31/1959

8am

Customer Support Specialist

Remote, United States

Apply on 8am.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

It's a new day with a new opportunity at 8am!

About the role:

8am is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Tier 1 Customer Support Specialist, you will be responsible for ensuring every 8am customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

Answer inbound customer support calls and provide necessary product troubleshooting and support
Timely response to incoming customer support inquiries via email, phone, and chat
Ensure customers receive consistent and reliable service and support during every interaction
Stay informed and knowledgeable regarding new product releases
Educate our customers on how to use Mycase/LawPay/CPACharge products
Investigate customer reported issues and attempt basic troubleshooting before escalating to Tier 2 if it is a technical escalation
Document every support interaction in Salesforce to ensure complete records.

About you:

Bachelor’s degree preferred
1+ year/s of experience in a customer service role or equivalent preferred
Must have excellent interpersonal and professional communication skills; both written and verbal. Must be friendly, clear, and strong speakers.
Maintain a high level of professionalism, integrity, and ethics
Excellent time management and people skills
Works well in a team setting
Ability to remain respond calm during challenging customer situations
Knowledge of Salesforce, Workforce Manager, Zoom Contact Center, Slack, Google Suite or similar programs preferred
Must be able to answer inbound support calls, chats and emails daily

Why 8am:

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement - values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

Apply on 8am.com About employer

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Jobs in the United States