Club Fitting Manager

Come work with us, not for us!

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Position Summary:

The Fitting Manager will have a proven ability to lead a team of hardworking and passionate individuals. They will excel at communicating clear direction to team members that drive club fitting excellence. This role will have the ability to maintain a strong presence to guarantee success in meeting all goals and metrics.

Responsibilities:

• Coach, manage and develop the Fitting Team
• Ensure a full fitting schedule and staff accordingly
• Ability to work smart by setting goals, establishing priorities, and planning well to produce quality results
• Share product knowledge with golfers while making personal recommendations based on talent and skill level
• Work one-on-one with each golfer to ensure they receive exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in dramatically improved performance
• Direct the team to provide support to all other departments including Operations, Sales and DC teams during the off-season.
• Ability to delegate as well as work alongside team members to provide the highest level of service to customers
• Contribute to team effort by accomplishing rocks and to-dos as needed
• Willingness to do what it takes to meet deadlines
• Exhibits 2nd Swing's Core Values of Teamwork, Professionalism, Passion and most importantly Positive Attitude and Hard Work everyday

Required Qualifications:

• 5 years of Studio or Tour Club Fitting Experience
• Club Fitting Certifications including Trackman
• Excellent communication, engaging personality and success oriented
• Computer literacy and general aptitude for learning new software or web based applications
• Ability to multitask, handle varying daily priorities, and work in a fast-paced environment
• Strong problem solving skills and the ability to be thorough and accurate

Physical Requirements:

• Prolonged periods of standing, walking and bending.
• Must be able to lift up to 40 pounds at times.
• Ability to work 40 hours per week, as well as opportunities for overtime during busier seasons.

Full-Time Benefits:

• Employee Programs
• Paid Time Off and Holidays
• 401k with eligible company match
• Health Insurance
• HSA/FSA options
• Discounted Merchandise
• Continued Training and Development
• Work Life Balance

Compensation:

• $28 - $42 per hour based on previous experience and qualifications.