Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Diesel Mechanic
WASTE SERVICES OF TEXAS, LP
Houston, TX
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added just now
Operations Clerk
tral Texas Refuse LLC
Austin, TX
Reports any safety or customer service related issues to supervisor or manager immediately.
Added just now
Safety & OSHA Specialist
Mira Home
Lindon, UT
The role combines program development with active field verification. The Safety & OSHA Specialist is expected to build safety standards centrally and confirm their execution in branches…
Added just now
Supervisor, Operations
Southwire Company LLC
Pleasant Prairie, WI
Supervisor, Operations coordinates and supervises the daily operational activities of a production or technical team to ensure the safe, efficient, and high-quality completion of work.…
Added just now
Workday Strategic Sourcing Systems Analyst
Mount Sinai Medical Center of Florida, Inc.
Miami Beach, FL
…addition to HR, Payroll, and Financial processes, hands-on technical expertise, and the ability to lead and execute system changes using a structured, project-based approach.Position…
Added 1 min ago
Cybersecurity Specialist
University of Washington
Seattle, WA
…architect and deliver security solutions, communicates risk to technical and non-technical audiences, and supports compliance for regulated research (NIST 800-171, CMMC, DFARS). The role…
Added 1 min ago
Technical Sales Manager
James Hardie
United States
The Technical Sales Manager reports to the District Sales Manager in their respective region with an additional reporting relationship to the Regional Technical Sales Leader. The Technical…
Added 1 min ago
Rail Transit Compliance Specialist
Department of Transportation
United States
…administer the federally mandated State Safety Oversight (SSO) program for all Rail Fixed Guideway Public Transportation Systems (RFGPTS) that are not regulated by the Federal Railroad…
Added 1 min ago
Office Specialist 2 , General Services OS2 (Lakeview)
Department of Corrections
United States
Skill in performing a variety of clerical functions at a technical or secretarial support level in an office.
Added 2 mins ago
Manager, IT Engineering
United States
As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable…
Added 2 mins ago
Product Manager II, Clinical Research Informatics and Technology (CRIT)
Memorial Sloan Kettering Cancer Center
NY
Join Memorial Sloan Kettering Cancer Center (MSK) as a Product Manager II supporting Clinical Research Informatics and Technology (CRIT). This role emphasizes project management and the…
Added 2 mins ago
Business Analytics Consultant Senior - Real Estate Market Analytics
PNC
Pittsburgh, PA · Chicago, IL · East Brunswick, NJ · Cleveland, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 2 mins ago
Business Analytics Lead
PNC
Pittsburgh, PA · Birmingham, AL · Cleveland, OH · Miamisburg, OH
…focus on establishing and advancing a new Conformance Testing…
Added 2 mins ago
Software Engineer Lead
PNC
Pittsburgh, PA
…supporting customer activities. Leadership qualities preferred as a technical…
Added 2 mins ago
Staff Program Manager, Office of the CEO
Nuro
Mountain View, CA
We are hiring a Robotaxi Program Manager to lead day-to-day technical execution of Nuro’s robotaxi partnership. This person will sit in our engineering organization and work across…
Added 3 mins ago
SH
Sr. Facilities Specialist
Shalom House
Portland, ME
- $30 to $36 USD / hour
Identify work requiring specialized contractors, obtain technical information as needed, and communicate recommendations to the Facilities Property Manager.
Added 3 mins ago
SH
Facilities Maintenance Specialist
Shalom House
Portland, ME
- $23 to $27 USD / hour
…and assisting with larger projects that require additional technical…
Added 3 mins ago
Manager, Learning and Development
Ford Global
Dearborn, MI
The Manager, Learning and Development assesses and analyzes learning and performance needs, designs and develops solutions, and evaluates the effectiveness of learning programs. This is a…
Added 3 mins ago
Manager, Product Line Performance - Lincoln
Ford Global
Detroit, MI
…teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you,…
Added 3 mins ago
Supervisor, Electrical Distribution Systems (EDS) Design & Release
Ford Global
Dearborn, MI
Cascade, manage, and optimize program targets; assess technical trade-offs among competing objectives and report risks and opportunities to the Program team at designated milestones.
Added 3 mins ago
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman, LLC
WA · NY
…professionals with relevant prior experience. As an Engagement Manager, you will lead project teams in both post-deal value creation efforts and pricing/GTM due diligence activities.…
Added 4 mins ago
Senior Specialist - Data Science
Ally Bank
Detroit, MI · Charlotte, NC
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 4 mins ago
A
Assistant Construction Project Manager – AECOM Tishman
AECOM
New York, NY
- $40.1 to $74.18 USD / hour
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
Added 4 mins ago
A
Aviation Design Project Manager
AECOM
San Francisco, CA
- $150,000 to $245,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
Added 4 mins ago
Systems Engineer SME
Cherokee Federal
Chantilly, VA
Experience with requirements management on a program interacting with and supporting multiple customers

12th Tribe

IT Manager

Los Angeles, CA, United States

Compensation: $125,000 – $150,000 base salary

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $125,000 – $150,000 base salary
Posting language: English
Posted: Nov 9, 2026

Original job description

The Role

The IT Manager owns 12th Tribe's technology end-to-end, from the helpdesk and every device on the team to security, global administration of our core systems and the rollout of AI across the business. This person is the single point of accountability for keeping the team running, our customer and company data protected, and our tools working together as we grow.

This is a hands-on, service-first role, not a strategy-only seat. One day you're fixing a laptop and onboarding a new hire; the next you're tightening admin access, renegotiating a SaaS contract or helping a team automate a workflow with Claude. You'll partner closely with leadership, People and every department, and build the policies, systems and habits that let a lean team move fast without breaking things.

What You'll Do

Helpdesk & End-User Support

Run the helpdesk end-to-end in Asana: ticket intake, triage, SLAs and escalation, with fast, friendly support for every team, in the office and remote
Own the device lifecycle: procurement, setup, MDM enrollment, asset tracking, repairs and secure retirement
Partner with People on onboarding and offboarding so new hires are productive on day one and leavers lose access the same day
Build a self-service knowledge base and how-to guides that cut repeat tickets
Support office infrastructure, including network, Wi-Fi, printers, conference rooms and A/V

Security & Risk

Own the security program: SSO, MFA, password management, endpoint protection and patching across every device and account
Enforce least-privilege access and run quarterly access reviews across all business systems
Protect customer and payment data across ecommerce, marketplace and fulfillment platforms, with working knowledge of PCI and privacy requirements (CCPA)
Run phishing and security-awareness training, and keep the team sharp on social engineering and account takeover
Write and maintain the incident response plan, backups and disaster recovery, and test them
Vet new vendors and apps for security and data-handling risk before they are connected to our systems

Global Administration & Systems

Serve as global admin for core platforms, including Google Workspace or Microsoft 365, Slack, our identity provider and Claude
Administer users, roles and permissions across ecommerce, ERP/inventory, finance, analytics and marketing tools
Own the SaaS stack: inventory, licensing, renewals and spend; consolidate overlap and retire unused tools
Keep integrations between systems healthy so data flows cleanly across Shopify, marketplaces, 3PL, finance and reporting
Maintain clear system documentation, admin credentials and change logs

AI Enablement & Automation

This part of the role is required. You'll lead how 12th Tribe adopts AI safely and well, and you'll walk in already running your own work through it.

Claude every day: uses Claude for troubleshooting, documentation, SOPs, analysis and reporting; comfortable administering Claude for the team, including Projects, connectors, permissions and usage
AI governance: sets the approved AI tool stack and acceptable-use policy, including what data can go in, who has access and how outputs are reviewed
Rollout & training: deploys AI tools across teams with hands-on training, office hours and clear playbooks, and tracks adoption and impact
Building workflows: partners with each department to turn recurring work like onboarding, reporting and helpdesk triage into reusable templates, automations and agents
Judgment: knows where AI falls short, such as data leakage, wrong answers and numbers it makes up, and builds checks for those before anything ships

Vendors, Budget & Reporting

Own the IT budget and vendor contracts, including any MSP or outsourced support partners, holding them accountable to SLAs
Build and run the IT roadmap with leadership, balancing day-to-day support with longer-term projects
Deliver monthly reporting on ticket volume, security posture, spend and AI adoption with clear recommendations for leadership

First Year Goals

First 90 Days

Complete a full inventory of devices, accounts, SaaS tools, admin access and spend
Enforce MFA company-wide and remove unneeded admin and shared-account access
Launch the helpdesk process with clear SLAs and a starter knowledge base
Roll out onboarding and offboarding checklists with People
Get a draft AI acceptable-use policy and approved tool list signed off by leadership

By Six Months

Every company device enrolled in MDM with endpoint protection and automatic patching
SSO in place for core business systems, with the first quarterly access review complete
Backups tested and an incident response plan documented and walked through with leadership
Claude rolled out to every team with hands-on training and office hours

By Twelve Months

A documented security baseline, with phishing training complete across the company
SaaS stack reviewed, overlapping tools consolidated and unused licenses cut
At least three recurring team workflows automated with AI, with time saved tracked
Helpdesk SLAs met consistently and repeat tickets trending down
An IT roadmap and budget for the next year agreed with leadership

What You Bring

Hands-on global admin experience (required): day-to-day administration of Google Workspace or Microsoft 365, plus an identity provider (Okta, JumpCloud, Entra ID or similar) and MDM (Jamf, Kandji, Intune or similar) across Mac and Windows
5-10 years in IT, including 2+ years owning IT for a small or mid-sized company end-to-end
Experience running a helpdesk with clear SLAs and a service-first attitude toward non-technical teams
Working command of security fundamentals: SSO/MFA, endpoint protection, access reviews, backups and incident response
Real experience deploying AI tools at work, with a clear point of view on governance and safe use
Comfort managing vendors, contracts and a budget
Strong communication and project management skills, with the ability to explain technical tradeoffs to leadership

What Sets You Apart

You've supported a retail, apparel or DTC ecommerce brand and know the stack (Shopify, marketplaces, 3PL, Triple Whale)
You script and automate (Python, Apps Script, Zapier or similar) and have built AI agents or workflows business teams actually use
You're equal parts helpdesk hero and systems thinker, and see support, security and AI as one connected job
You bring structure and security to a fast-moving team without slowing it down

Benefits & Perks

Medical, dental and vision coverage for full-time employees
401(k) with a 4% company match after six months of service
Paid vacation: 10 days in your first year, 15 days after one year
Seven paid company holidays
Three paid mental health & wellness days each year
Paid sick leave
40% employee discount on 12th Tribe
Hybrid schedule based in our Santa Monica office

Compensation: $125,000 – $150,000 base salary

12th Tribe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply About employer

More about this job

Skills

Technical support
Onboarding
Workflow
Procurement
Mobile device management
Symantec Endpoint Protection
Incident response
Implement ICT recovery system
Google Workspace
Microsoft 365
Slack
ERP
Shopify
Reporting
Documentation
Troubleshooting
Leadership
Communication skills
Project management
Python

Report this job