Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Senior Manager, Commercial Insights AI & Innovation Solutions
Amgen USA Inc.
CA · Deerfield, IL
…across technical and vendor partners. This includes coordinating development, testing and releases; maintaining content and output quality; and leading onboarding, training and change…
Added just now
Director Patient Experience US Obesity and Related Conditions
Amgen USA Inc.
Remote, United States
…the Direct to Patient (DTP) team, which owns DTP strategy and operations, to integrate relevant DTP pathways and touchpoints into the overall patient experience. The role aligns…
Added 1 min ago
Scheduler - Manassas, VA
M.C. Dean, Inc
Manassas, VA
Interfacing with Operations to discuss impact of work and resolution of problems.
Added 1 min ago
Scheduler - Ashburn, VA
M.C. Dean, Inc
Ashburn, VA
Interfacing with Operations to discuss impact of work and resolution of problems.
Added 2 mins ago
CAS Accountant (Senior)
Hutchinson & Bloodgood LLP
San Diego, CA
…environment. With an emphasis on continuous technical training and the development of essential skills, we prioritize your success by providing the tools and resources needed to thrive in…
Added 2 mins ago
Associate Director, Project Management, Patient Support Program Operations
Revolution Medicines
Remote, United States
The Associate Director (AD), Project Management will report to the Director of Patient Support Program Operations and be accountable for advancing Patient Support Program operational…
Added 3 mins ago
Director, Construction
Bridgestone Retail Operations, LLC.
United States
…manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and…
Added 3 mins ago
Distribution Center Supervisor
Firestone Industrial Products Company, L
United States
…technology with a history of more than 80 years of research and development on technologically advanced air springs for the global marketplace. Firestone engineers air springs and related…
Added 4 mins ago
MS
Long-Term Substitute Health Technician
MOUNTAIN SAGE COMMUNITY SCHOOL
Fort Collins, CO
- $21 to $25 USD / hour
Communicate with administration about any changes in student health needs or office operations
Added 5 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
Phoenix, AZ
- Part-time
…our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the…
Added 6 mins ago
MD
AI Governance Engineer
MISO Default Brand
Carmel, IN
- $173,000 to $198,000 USD / year
…Professional (AIGP), Microsoft Azure AI Apps and Agents Developer Associate (AI‑103), Microsoft Azure Machine Learning Operations Engineer Associate (AI‑300), or ISO/IEC 42001…
Added 6 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
CLAREMONT, NH
- $26 to $28.6 USD / hour
Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 6 mins ago
Manager Clinical Operations
HCA Healthcare
Portsmouth, NH
Do you have the career opportunities as a Manager Clinical Operations you want with your current employer? We have an exciting opportunity for you to join Portsmouth Regional Hospital which…
Added 6 mins ago
B
Seasonal Retail Sales Associate - Part Time
Burlington
Manchester, NH
- $15.5 USD / hour
- Part-time
…join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate ! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
Added 6 mins ago
B
Retail Shortage Control - Part Time
Burlington
Manchester, NH
- $15.5 USD / hour
- Part-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes…
Added 8 mins ago
AC
Practice Manager - Sandy
A Caring Doctor (Minnesota), P.A.
Banfield Sandy, UT
- $62,450 to $90,205 USD / year
…etc.), including direct supervisory experience (includes hiring, associate development,…
Added 10 mins ago
Technical Lead
Health & Human Services
Wake County, NC
…for enterprise applications. The role spans the full software development lifecycle, including requirements gathering, technical design, application development, testing, deployment, and…
Added 10 mins ago
Development Associate, Arts & Humanities (7546U) #89766
University of California, Berkeley
CA
Under the general direction of the Arts and Humanities Development Team, the Development Associate, Arts & Humanities provides administrative, operational, and programmatic support for…
Added 10 mins ago
Associate Director, Oncology Translational Research, Hematology
Janssen Research & Development, LLC Legal Entity
Spring House, PA
The Heme Translational Research (TR) group is seeking an experienced clinical biomarker lead (Associate Director) to develop and execute key aspects of Johnson & Johnson Innovative…
Added 10 mins ago
CAR T Manufacturing Operator
Janssen Pharmaceuticals, Inc. Legal Entity
Raritan, NJ
Be part of the manufacturing operations team responsible for the production of autologous CAR-T products for clinical and commercial operation in a controlled current Good Manufacturing…
Added 13 mins ago
Assistant Branch Manager - Automotive Finishes
Sherwin-Williams
El Paso, TX
…Automotive Branch. This includes supporting all aspects of branch operations, including customer service, sales, marketing, merchandising, inventory, finances, and store safety. This role…
Added 16 mins ago
SVP, Head of AI Solutions Technology
Synchrony Bank
United States
Establish and enforce AgenticAI development standards to be used across the enterprise
Added 17 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
Mc Minnville, TN
- $24.25 to $26.68 USD / hour
Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 17 mins ago
Maintenance Planner
Nuclear Fuel Services
Jonesborough, TN
…scheduling, and optimizing maintenance activities across all facility operations. This role ensures maintenance tasks are efficiently planned, vendors are properly sourced, and all work…
Added 17 mins ago
B
Customer Experience Lead - Full Time
Burlington
Hixson, TN
- $15 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes…

120 Water, Inc.

Associate Program Consultant

United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 1–2 years of experience in program coordination, project support, client services, or operations
Posting language: English
Posted: May 1, 2026

Original job description

Associate Program Consultant

Reports to: Director of Sampling & Distribution Consulting Department: Client Services: Sampling & Distribution Consulting

ROLE OVERVIEW

The Associate Program Consultant (APC) is the operational backbone of the S&D team, responsible for the behind-the-scenes execution that keeps water quality programs running accurately and on time. APCs work across multiple Program Consultant portfolios simultaneously, managing tasks that span different program types and due dates. Success in this role requires strong organizational skills, keen attention to detail, and the ability to communicate progress clearly and proactively.

While most APC work is internal, APCs are expected to maintain a client-facing presence, joining meetings to provide logistics and sample progress updates, and supporting the preparation of client-facing communications. APCs report data to Program Consultants, who use that information to consult with and report back to clients.

OUR VALUES IN THIS ROLE

PEOPLE FIRST

You interact with internal teammates, clients, and the support team daily. How you communicate, clearly, kindly, and with candor, reflects directly on the team and the programs you support.

MISSION GUIDED

Your work keeps programs moving at scale. Every task completed accurately and on time is a direct contribution to public health outcomes.

OUTCOME DRIVEN

You do what you say you'll do. PCs and clients rely on your follow-through to deliver on commitments.

CORE RESPONSIBILITIES

Program & Account Setup

Perform account provisioning and setup for new and existing clients, including platform configuration, EDD mapping, lab configuration, and custom field verification
Get locations and assets into the platform; manage location imports for cohort and one-off facility adds
Support implementation tasks including client drive organization, historical data imports, and data clean-up

Recurring Program Execution

Place and manage kit orders for water testing kits, pitcher filters, and filter replacements based on program timelines, exceedances, or PC direction
Conduct bi-weekly lab SLA checks; confirm no missed reports and send summary to PC
Pull and compile program metrics from internal platforms for PC program updates
Track kit address and delivery issues; provide weekly issue lists to PC for client follow-up and kit resend approvals
Manage communications outreach and compile outreach summary reviews

QA/QC & Data Integrity

Serve as the escalation point for CoC, EDD, and AR discrepancies surfaced by the Sampling Support team; review flagged items, make resolution decisions, and communicate corrections back to the appropriate party
Step in to perform CoC, EDD, and AR review directly during high-volume periods or when Sampling Support capacity requires additional backup
Review SLA check summaries provided by the Sampling Support team; identify gaps, initiate follow-up with labs, and escalate unresolved issues to the PC

Lead in Facilities (LIF) Support

QA/QC sample plans as submitted; add flush or first draw samples as needed and update plan status
Review facility sample plans after submission to PC; provide feedback for PC to relay to the facility
Add and import facilities, both one-off and full cohort schedules
Track and update the status of participating facilities in the program tracker

Sampling Support Team Oversight

Serve as the primary point of contact for the Sampling Support team: assign tasks, provide training resources, monitor completion, and manage escalations
Maintain the ticket pipeline; assign tasks with clear SOWs and deadlines

Communication & Reporting

Clearly communicate task progress to PCs, following assignment guidelines and expectations
Document touchpoint metrics through internal tools and flag client risks or issues to the PC promptly
Use internal tools to generate reports and drive program timelines
Assist with monthly invoicing data reviews for sampling programs

GovRamp

Support and maintain the organization's GovRAMP compliance posture, including security control implementation, evidence collection, and coordination with third-party assessment organizations (3PAOs) in alignment with GovRamp requirements.

APC Specializations While all APCs share a common core of responsibilities, each APC on the S&D team also owns a recurring area of focus that supports the broader team function. These specializations are assigned, not rotated, and represent an opportunity to develop deeper expertise and ownership within a specific domain. A new APC will be introduced to their specialization as part of onboarding and team alignment.

Onboarding Owns account provisioning, platform setup, inventory prep, and pre-CKO administration for new clients entering the S&D program.

Support Team Owns oversight and management of the Sampling Support function: task assignment, training, quality monitoring, and capacity management.

Product Advocate Bridges the S&D delivery team and 120Water's Product and Engineering teams by routing client feedback, bug reports, and feature requests to ensure the delivery team's insights inform product development.

QUALIFICATIONS

Bachelor's degree in a relevant field such as environmental science, public health, business, or technology, or equivalent work experience work experience
1–2 years of experience in program coordination, project support, client services, or operations
Strong organizational skills with the ability to manage multiple tasks across different programs and deadlines simultaneously
Detail-oriented with a high standard for data accuracy and follow-through
Comfortable working in CRM, ticketing, and project management tools; ability to learn new platforms quickly
Clear written and verbal communicator, able to give and receive concise progress updates
Familiarity with water quality, environmental compliance, or public health programs is a plus
Experience working with or coordinating support teams or cross-functional partners is a plus

WHAT SUCCESS LOOKS LIKE

The following describes what strong performance looks like in this role, covering both observable behaviors and measurable outcomes.

Qualitative Indicators

PCs consistently receive accurate, well-organized data they can incorporate into their program analysis and client recommendations
Issues and risks are surfaced to PCs early with context, not flagged at the last minute
Sampling Support tasks are assigned with clear SOWs and completed to standard with minimal re-work or escalation
Specialization area is owned independently, with minimal escalation needed from manager
Programs run on time and PCs aren't chasing down status updates

Performance Indicators

SLA check outputs reviewed within the agreed timeframe; follow-up actions initiated and tracked to resolution
Program metrics pulled and reported to PC on the agreed cadence (frequency varies by client and program type), without prompting
Kit orders placed within the timeline provided by the PC, with no missed fulfillment windows
Task pipeline maintained with no overdue open items beyond agreed deadlines
All task work is logged accurately with time entries, status updates, and completion notes, enabling PCs to monitor progress and the team to track utilization

Apply About employer

Report this job