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Added 3 mins ago
Sr Project Manager
MKS Inc.
United States
As a Senior Project Manager at MKS Instruments, you will partner with cross-functional teams across Engineering, Product Management, Quality, Operations, Supply Chain, Information…
Added 4 mins ago
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Cost Manager/Quantity Surveyor - Data Centers
Actalent
Chicago, IL
- $48.07 to $86.54 USD / hour
Job Title: Estimator / Senior Cost Manager Data Center ConstructionJob DescriptionThis role serves as a Data Center Cost Consultant, Quantity Surveyor, and Estimator supporting a…
Added 6 mins ago
Technical Program Manager - Software Engineering
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Ft. Collins, CO · Spring, TX · Bloomington, MN
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Added 8 mins ago
Sr Product Manager - DTC
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Added 10 mins ago
Director, AI Product Mgr - Low Code
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Added 12 mins ago
Staff Technical Program Manager - AI/ML
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Added 13 mins ago
Field Technician II
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Boston, MA
…on when to resolve independently versus escalate to the Pod Manager or Practice-level engineering resources. The Field Technician II reports to the Pod Manager within Practice 3 and…
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United States
- $115,000 to $325,000 USD / year
Architect and operate AWS infrastructure using services such as EC2, EKS, S3, EBS/EFS, RDS, IAM, VPC, ELB, Route 53, KMS, CloudWatch, and Systems Manager.
Added 15 mins ago
Digital Product Manager
Five Guys
Alexandria, VA
The Digital Product Manager plans and delivers platform integrations that support the digital customer experience. This position manages the integration roadmap and coordinates vendor…
Added 17 mins ago
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DevOps/Platform Engineer, SME
Navstar Inc.
Chantilly, VA
- $190,000 to $240,000 USD / year
Embed security controls and vulnerability remediation into platform code and delivery workflows in collaboration with security and cloud engineering teams.
Added 18 mins ago
Web Strategy & Optimization Manager
ComplyAdvantage
NY · NC
Our web experience is a company asset, owned and managed by marketing. It is a strategic growth platform and our most effective engine for brand, demand, customer engagement and education,…
Added 18 mins ago
Accounting Assistant
Sparrows Offshore, LLC
Houston, TX
Altrad Sparrows is a global provider of specialist engineering, inspection, operations and maintenance services to the offshore energy, industrial and renewables markets. We specialize in…
Added 18 mins ago
Technical Program Manager - Software Engineering
Hewlett Packard Enterprise
Ft. Collins, CO · Spring, TX · Bloomington, MN
The HPC & AI Software team is seeking an experienced Technical Program Manager to define and lead product integration through software development lifecycle checkpoints. This leadership…
Added 22 mins ago
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Lead Client Success Specialist
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Dallas, TX
- $21 to $22 USD / hour
…three areas where mistakes are costly: supporting the Connect platform, solving technical problems without developer help, and building the evidence we submit to defend payment disputes.…
Added 23 mins ago
Agile Delivery Manager
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Washington, DC · Washington
As the Agile Delivery Manager, you will work directly with the leader of OIG's Solutions directorate, which builds what OIG customers ask for across AI applications, Power Apps, Microsoft…
Added 26 mins ago
Sr. Product & Customer Marketing Manager
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Remote, United States
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for…
Added 26 mins ago
Global Technology Program Manager
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NY
RSM is seeking a highly experienced Global Technology Program Manager to lead the development and deployment of RSM’s Global Audit Platforms, a strategic multi-year transformation…
Added 27 mins ago
Planner 3
Suffolk
San Luis Obispo, CA
Interested applicants will have a degree in Engineering, Construction Management, or applicable discipline and 3-6 years of CPM scheduling experience. Working with some guidance from the…
Added 27 mins ago
Planner 1
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Interested applicants will have a degree in Engineering, Construction Management, or applicable discipline and foundational skills in scheduling vertical and horizontal building projects.…
Added 28 mins ago
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(USA) Principal, Platform Product Manager
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United States
- $110,000 to $220,000 USD / year
The (USA) Principal, Platform Product Manager leads the development and execution of complex product strategies and roadmaps, ensuring alignment with business objectives and customer needs.…
Added 30 mins ago
Agile Delivery Manager
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As the Agile Delivery Manager, you will work directly with the leader of OIG's Solutions directorate, which builds what OIG customers ask for across AI applications, Power Apps, Microsoft…
Added 33 mins ago
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Product Manager, Trimble Marketplace
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- $91,100 to $125,200 USD / year
In this role, you will operate at the forefront of Trimble's transition to an AI-first Product Development Lifecycle, redefining standard product management through agentic AI…
Added 35 mins ago
Network Engineering Manager
IREN
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The Network Engineering Manager (AI HPC) leads our US network engineering team: around 10-20 engineers who design, build and run the high-performance networks behind our AI data centers.…
Added 35 mins ago
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AI Product Intern
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- $33 USD / hour
Collaboration: Work closely with design, engineering, and other teams to ensure smooth development and launch of features.
Added 36 mins ago
First Line Project Management Manager
The Boeing Company
MD
The Acoustic Programs portfolio includes four main elements: Development, Production, Training Systems, and Advanced Programs. Development Programs cover the full software and system…

120 Water, Inc.

Associate Program Consultant

United States

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Job details

Experience: 1–2 years of experience in program coordination, project support, client services, or operations
Posting language: English
Posted: May 1, 2026

Original job description

Associate Program Consultant

Reports to: Director of Sampling & Distribution Consulting Department: Client Services: Sampling & Distribution Consulting

ROLE OVERVIEW

The Associate Program Consultant (APC) is the operational backbone of the S&D team, responsible for the behind-the-scenes execution that keeps water quality programs running accurately and on time. APCs work across multiple Program Consultant portfolios simultaneously, managing tasks that span different program types and due dates. Success in this role requires strong organizational skills, keen attention to detail, and the ability to communicate progress clearly and proactively.

While most APC work is internal, APCs are expected to maintain a client-facing presence, joining meetings to provide logistics and sample progress updates, and supporting the preparation of client-facing communications. APCs report data to Program Consultants, who use that information to consult with and report back to clients.

OUR VALUES IN THIS ROLE

PEOPLE FIRST

You interact with internal teammates, clients, and the support team daily. How you communicate, clearly, kindly, and with candor, reflects directly on the team and the programs you support.

MISSION GUIDED

Your work keeps programs moving at scale. Every task completed accurately and on time is a direct contribution to public health outcomes.

OUTCOME DRIVEN

You do what you say you'll do. PCs and clients rely on your follow-through to deliver on commitments.

CORE RESPONSIBILITIES

Program & Account Setup

Perform account provisioning and setup for new and existing clients, including platform configuration, EDD mapping, lab configuration, and custom field verification
Get locations and assets into the platform; manage location imports for cohort and one-off facility adds
Support implementation tasks including client drive organization, historical data imports, and data clean-up

Recurring Program Execution

Place and manage kit orders for water testing kits, pitcher filters, and filter replacements based on program timelines, exceedances, or PC direction
Conduct bi-weekly lab SLA checks; confirm no missed reports and send summary to PC
Pull and compile program metrics from internal platforms for PC program updates
Track kit address and delivery issues; provide weekly issue lists to PC for client follow-up and kit resend approvals
Manage communications outreach and compile outreach summary reviews

QA/QC & Data Integrity

Serve as the escalation point for CoC, EDD, and AR discrepancies surfaced by the Sampling Support team; review flagged items, make resolution decisions, and communicate corrections back to the appropriate party
Step in to perform CoC, EDD, and AR review directly during high-volume periods or when Sampling Support capacity requires additional backup
Review SLA check summaries provided by the Sampling Support team; identify gaps, initiate follow-up with labs, and escalate unresolved issues to the PC

Lead in Facilities (LIF) Support

QA/QC sample plans as submitted; add flush or first draw samples as needed and update plan status
Review facility sample plans after submission to PC; provide feedback for PC to relay to the facility
Add and import facilities, both one-off and full cohort schedules
Track and update the status of participating facilities in the program tracker

Sampling Support Team Oversight

Serve as the primary point of contact for the Sampling Support team: assign tasks, provide training resources, monitor completion, and manage escalations
Maintain the ticket pipeline; assign tasks with clear SOWs and deadlines

Communication & Reporting

Clearly communicate task progress to PCs, following assignment guidelines and expectations
Document touchpoint metrics through internal tools and flag client risks or issues to the PC promptly
Use internal tools to generate reports and drive program timelines
Assist with monthly invoicing data reviews for sampling programs

GovRamp

Support and maintain the organization's GovRAMP compliance posture, including security control implementation, evidence collection, and coordination with third-party assessment organizations (3PAOs) in alignment with GovRamp requirements.

APC Specializations While all APCs share a common core of responsibilities, each APC on the S&D team also owns a recurring area of focus that supports the broader team function. These specializations are assigned, not rotated, and represent an opportunity to develop deeper expertise and ownership within a specific domain. A new APC will be introduced to their specialization as part of onboarding and team alignment.

Onboarding Owns account provisioning, platform setup, inventory prep, and pre-CKO administration for new clients entering the S&D program.

Support Team Owns oversight and management of the Sampling Support function: task assignment, training, quality monitoring, and capacity management.

Product Advocate Bridges the S&D delivery team and 120Water's Product and Engineering teams by routing client feedback, bug reports, and feature requests to ensure the delivery team's insights inform product development.

QUALIFICATIONS

Bachelor's degree in a relevant field such as environmental science, public health, business, or technology, or equivalent work experience work experience
1–2 years of experience in program coordination, project support, client services, or operations
Strong organizational skills with the ability to manage multiple tasks across different programs and deadlines simultaneously
Detail-oriented with a high standard for data accuracy and follow-through
Comfortable working in CRM, ticketing, and project management tools; ability to learn new platforms quickly
Clear written and verbal communicator, able to give and receive concise progress updates
Familiarity with water quality, environmental compliance, or public health programs is a plus
Experience working with or coordinating support teams or cross-functional partners is a plus

WHAT SUCCESS LOOKS LIKE

The following describes what strong performance looks like in this role, covering both observable behaviors and measurable outcomes.

Qualitative Indicators

PCs consistently receive accurate, well-organized data they can incorporate into their program analysis and client recommendations
Issues and risks are surfaced to PCs early with context, not flagged at the last minute
Sampling Support tasks are assigned with clear SOWs and completed to standard with minimal re-work or escalation
Specialization area is owned independently, with minimal escalation needed from manager
Programs run on time and PCs aren't chasing down status updates

Performance Indicators

SLA check outputs reviewed within the agreed timeframe; follow-up actions initiated and tracked to resolution
Program metrics pulled and reported to PC on the agreed cadence (frequency varies by client and program type), without prompting
Kit orders placed within the timeline provided by the PC, with no missed fulfillment windows
Task pipeline maintained with no overdue open items beyond agreed deadlines
All task work is logged accurately with time entries, status updates, and completion notes, enabling PCs to monitor progress and the team to track utilization

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