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Technical Service Coordinator
Birmingham, AL
This position is based in Birmingham, AL and reports directly to the Technical Service Manager.
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Test Technician
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Marketing & Communications Manager
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JOB TITLE: Manager, IT - Business Applications
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10Beauty

Technical Program Manager

Burlington, MA, United States

$120,000 - $140,000 USD

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Job details

Pay: $120,000 - $140,000 USD
Experience: 5-8 years of program management experience, with a track record managing complex hardware programs through EVT/DVT/PVT
Posting language: English
Posted: Nov 9, 2026

Original job description

10Beauty is a robotics startup based in Burlington, MA on a mission to forever change the beauty and wellness space. We have raised $70M from some of the leading venture and celebrity investors in the country to build the world’s first fully autonomous 5-step manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty, Nordstrom, Equinox and Marriott.

As of November 2025, we launched our first robot at Ulta Beauty in Everett, MA and are continuing to scale across said brand locations above. We are a fast growing 60+ person organization with deep robotics experience.

Come join the company who will put 'beauty robotics' on the map!

Introduction:

10Beauty is seeking a Program Manager to own the technically integrated schedule of the product that delivers a fully autonomous manicure experience and makes our deployment scalable. You'll work across engineering, product, ops, marketing, and software teams to keep projects on track, align priorities, and ensure successful delivery of company goals. This is an ideal opportunity for someone who thrives in a small, fast-moving company, enjoys wearing multiple hats, and can balance program management structure with operational execution.

What you'll do

Schedule & program ownership

Own, maintain, and drive the team to execute the schedule in Smartsheet: dependencies, critical path, baselines, and a weekly schedule health review, as the single source of truth
When milestones slip, step in immediately, diagnose the cause, and bring options (expedite, parallel path, split build, descope) and a recovery plan to leadership
Map hardware build milestones to software releases, ops procurement windows, and marketing launch timelines so the whole business is working off the same picture

Cross-functional coordination

Run the cross-functional meetings that keep teams aligned. You’re driving the agenda and following up on commitments, not just taking notes
Work with Marketing ahead of product and location launches so go-to-market timelines are built into the program plan from the start
Shepherd consumables development, validation, and execution with the product, marketing, engineering, and supply chain teams, keeping inventory and timelines aligned with project schedules
Track software release cycles across the booking app, website, and iOS, and surface dependencies on hardware builds. On the software side, you’ll also support agile practices: helping maintain the backlog, keeping scrum ceremonies on track, and ensuring releases are planned and sequenced against the broader program schedule
Stay close to SQA and consumer testing, pull out the insights that should be shaping product strategy, and make sure they get to the right people

Reporting

Give leadership and ICs clear, regular updates on program status
Work with technical leads to define gate exit criteria and acceptance tests for autonomous operation. Define readiness criteria for launches so teams know what “ready” actually means before go-live

What you have

Bachelor’s degree in Engineering or a relevant technical discipline
5-8 years of program management experience, with a track record managing complex hardware programs through EVT/DVT/PVT
Comfortable spanning both hardware and software; you understand build cycles and have enough familiarity with software releases, agile and scrum, to manage dependencies across both
Advanced Smartsheet or MS Project skills, with a proven ability to manage complex schedules with multiple interdependencies
Experience recovering slipping schedules, and working knowledge of tooling and supplier lead times
Familiarity with change management as we pivot internally and externally from launching an MVP product to scaling for production volumes i.e. NPD into NPI
Excellent communication and facilitation skills, with the ability to align stakeholders and influence others without authority
Comfort working in a fast-moving environment and willingness to occasionally roll up your sleeves on operational tasks, while launch execution is owned by our Launch Operations team

We cannot consider remote applications for this particular role At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team.

Salary Range

$120,000 - $140,000 USD

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Thank you for considering 10Beauty!

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